Senior HR Generalist

Senior HR Generalist

LHH Recruitment Solutions is currently seeking a Senior HR Generalist with at least 4 years of experience working in a similar role. This is a Temp to Perm opportunity, located in Manhattan, NY.

Responsibilities:

• Serve as a primary point of contact for employees and managers, responding to high-volume HR inquiries through a centralized ticketing system and ensuring timely, accurate resolution
• Triage and manage incoming requests related to onboarding, benefits, payroll, policies, and employee lifecycle events, escalating complex issues as needed
• Oversee end-to-end onboarding processes, including new hire documentation, system entry, orientation coordination, and ensuring a smooth employee experience
• Support offboarding activities such as exit documentation, system updates, and coordination with cross-functional teams
• Maintain and update employee records within the HRIS, ensuring data accuracy, compliance, and proper documentation standards
• Partner with Payroll, Benefits, IT, and Talent Acquisition to resolve employee questions and ensure seamless service delivery across HR functions
• Monitor ticket trends and identify recurring issues, recommending process improvements and knowledge base updates to enhance efficiency and self-service capabilities
• Provide guidance to employees on HR policies, procedures, and programs, ensuring a consistent and service-oriented approach
• Support employee lifecycle transactions including job changes, compensation updates, leaves of absence, and terminations
• Assist in maintaining and improving shared services workflows, SOPs, and service level agreements (SLAs)
• Train managers and employees on HR systems, processes, and self-service tools to improve adoption and reduce inquiry volume
• Contribute to HR reporting and metrics, including ticket volume, response times, and service delivery effectiveness

Experience:

• Minimum 4-6 years of HR experience
• Proficient with Workday

Work Site: Hybrid

Employment Type: Temp to Perm

Salary: $45-50/hr

Pay Details: $45.00 to $50.00 per hour

Search managed by: Patrick Garron

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.