Senior Human Resources Manager

Job Responsibilities

• Partner with operational leaders at all levels to develop forward-looking people strategies that enhance employee experience and business outcomes.
• Lead and influence change initiatives to promote a diverse, equitable, and inclusive work environment.
• Design, plan, and execute engagement programs to foster retention, motivation, and productivity.
• Oversee the full talent management cycle, including performance reviews, development planning, promotions, and succession planning.
• Coach and support leaders in areas such as onboarding, team integration, and talent development.
• Analyze and manage people metrics to provide data-driven insights for strategic decision-making.
• Oversee third-party staffing contracts to ensure alignment with hiring needs and impact on operational productivity.
• Manage HR processes and provide guidance across multiple logistics and warehouse locations.
• Lead HR initiatives during high-demand campaign periods (e.g., Black Friday, Prime Day, and seasonal peaks).
• Maintain a strong on-site presence in operational locations, fostering relationships and understanding workforce dynamics firsthand.

Job Requirements

• Minimum of 5 years' experience working as an HR Business Partner in a warehouse, logistics, or manufacturing environment.
• Bachelor's degree in Human Resources, Business Administration, or related field.
• Advanced English proficiency (both written and spoken).
• Experience supporting large-scale, complex operations with high headcount.
• Strong knowledge of Microsoft Office, particularly Excel (VLOOKUP, HLOOKUP, pivot tables, charts, dashboards).