Senior Infrastructure Engineer

Responsibilities: of the Senior Infrastructure Engineer: • Lead the end-to-end architecture, implementation, enhancement, and optimization of ServiceNow Discovery across a large-scale enterprise environment. • Drive CMDB maturity through accurate asset discovery, dependency mapping, service modeling, and relationship management. • Design and implement cloud discovery solutions across AWS, Azure, and GCP environments. • Develop and enhance integrations between ServiceNow and various infrastructure, asset management, and monitoring platforms. • Evaluate and pilot AI-driven technologies, agentic AI solutions, and large language model (LLM)-based automation use cases to improve CMDB governance and operational efficiency. • Serve as the Tier III escalation point for complex production incidents, troubleshooting discovery, integration, and CMDB-related issues. • Lead enterprise infrastructure projects involving discovery expansion, cloud initiatives, automation enhancements, and platform upgrades. • Partner with infrastructure, security, cloud engineering, network, and application teams to establish technical standards and best practices. • Automate operational processes through scripting, orchestration, and workflow improvements. • Mentor junior engineers and provide technical leadership across the organization. Qualifications: of the Senior Infrastructure Engineer: • 8+ years of infrastructure engineering, systems engineering, or related enterprise IT experience. • Strong hands-on experience with ServiceNow Discovery, CMDB, and ITOM implementations within large enterprise environments. • Proven experience leading ServiceNow Discovery initiatives from planning and architecture through implementation and optimization. • Expertise with cloud platforms including AWS, Microsoft Azure, and Google Cloud Platform (GCP). • Experience with cloud asset discovery, configuration management, and infrastructure automation. • Knowledge of AI technologies, LLMs, agentic AI frameworks, or enterprise AI automation initiatives. • Strong understanding of networking concepts and protocols including TCP/IP and enterprise connectivity architectures. • Experience with infrastructure integrations, on-premises environments, hybrid cloud architectures, and data management platforms. • Familiarity with ITIL processes and CMDB governance best practices. • Strong troubleshooting, analytical, and problem-solving abilities. • Excellent communication skills with the ability to influence stakeholders and collaborate across technical and business teams. • Relevant ServiceNow, cloud, infrastructure, or related certifications preferred, or ability to obtain certifications within designated timelines. Compensation: for the Senior Infrastructure Engineer includes: • Salary range: $90-$110/hr • Hybrid Schedule: Tuesday-Thursday on-site in Malvern, PA • Comprehensive benefits package including medical, dental, vision, 401(k), and PTO • Opportunity to work on enterprise-wide cloud, discovery, automation, and AI transformation initiatives This job opens for applications on 11/02/2026. Applications for this job will be accepted for at least 30 days from the posting date.