Senior Integrity Coordinator

Title: Senior Integrity Coordinator (Program Audit Lead)

Location: Milwaukee County, Wisconsin (One position serving all three of our Milwaukee County sites)

Help every family receive the same high standard of service, at every site. The Senior Integrity Coordinator leads the day-to-day work of AWWI's agency-wide Program Integrity team: keeping our procedures current with State policy and checking that each site delivers on them.

How we serve

• Whole family. When a parent goes to work, the whole household feels it. We look at the full picture (children, child care, housing, transportation, well-being) and plan with the family, not just the person on the caseload.

• Abundance mindset. Every family brings strengths: skills, support networks, and determination. We build on what is already there, and we treat every setback as a next step, never a final word.

• In person, with dignity. Our doors are open Monday through Friday, 8 a.m. to 5 p.m. Clients are welcomed onsite and treated as partners in their own progress.

• Results that last. We measure success by jobs kept, wages grown, and families made stronger, and we use what we learn to keep improving.

What you'll do

• Keep the agency's procedures current as State policy changes.

• Run the audit schedule that checks each site's work against the agency standard, and follow findings through to a fix.

• Report results across the three sites to the Executive Director of Integrity.

• Supervise and coach three Integrity Coordinators.

You'll thrive here if

• You come from audit, monitoring, quality assurance, or compliance and want work that makes service better for families.

• You see the big picture and still check the details.

What you bring

• Bachelor's degree in public administration, human services, criminal justice, or a related field preferred.

• Three or more years in W-2 or public benefits monitoring, audit, quality assurance, or compliance, with lead or supervisory experience.

• Strong writing and Excel skills.

Why America Works

For four decades, America Works has helped people move from public assistance into lasting jobs, because work brings dignity, independence, and opportunity to the whole family. America Works of Wisconsin, Inc. (AWWI) delivers the Wisconsin Works (W-2) program in Milwaukee County through a Whole-Family Approach, serving the entire household, not just one person. In 2027, we grow to serve the North, South, and West regions of the county. We test new ideas, measure what works, and change what doesn't, and we invest in our people the same way we invest in the families we serve.

• Medical, dental, and vision insurance, paid pre-tax

• 401(k) with employer matching after one year

• Paid, structured training: you will learn the program, the systems, and our way of serving with us

America Works of Wisconsin, Inc. is an equal opportunity employer. We welcome applicants from every background, culture, and work history