Senior Interface Analyst

The Massachusetts Executive Office of Health and Human Services (EOHHS) is the largest secretariat in MA state government, comprised of 16 agencies with over 20,000 employees statewide. EOHHS services directly touch the lives of slightly more than 1 in 4 residents in the Commonwealth some of our most vulnerable children, youth, adults, and elders. EOHHS provides access to medical and behavioral health care, substance misuse treatment, long term services and support, and nutritional and financial benefits to those with low incomes. We connect elders, individuals with disabilities, and veterans with employment opportunities, housing, and supportive services. We steer troubled youth towards a more successful path and do everything possible to keep children in our child welfare system safe. We support individuals who are developmentally disabled, mentally ill, blind, deaf, or hard of hearing.

should possess experience working on large-scale integration projects and a strong understanding of Medicaid and/or health insurance business processes. This role manages the day-to-day interface operations and technical requirements of the MMIS system, supporting ongoing data research and analysis efforts. The key responsibilities include planning, developing, and executing interface implementation and data migration activities. Senior Interface Analyst to join our collaborative Medicaid Management Information System (MMIS) team. The Senior Interface Analyst EOHHS is seeking to hire a

is expected to work independently and collaboratively with technical teams and business stakeholders; therefore, exceptional communication, coordination, and documentation skills are essential for success in this role. Senior Interface Analyst will be called upon to act as an active member in all phases of the project including gap analysis, requirements gathering, design and development activities, documentation, testing, implementation, and stabilization. The Senior Interface Analyst will actively participate in MMIS internal projects, contribute to security and privacy standards, and support improvements to the Systems Development Life Cycle (SDLC). Candidates with prior experience in Medicaid systems will be given preference. The Senior Interface Analyst The

The primary work location for this role will be at 1 Enterprise Drive, Quincy Massachusetts 02171 . The work schedule for this position is Monday through Friday, 9:00AM to 5:00PM . This position is expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days as needed. Schedules are subject to change based on the operational needs of the business .

Detailed List of Job Duties and Responsibilities:

Collaborate with business teams, partners, and vendors to gather and validate interface requirements for existing or new interface projects

Design, define and maintain(update/modify/customize) interface schemas, specifications, record layouts and file specifications in coordination with Functional Client and Partners

Define and document web service specifications, including request/response formats, endpoints, and contracts (SOAP/REST, FHIR APIs)

Participate in detailed reviews, design walkthroughs, Unit test walkthroughs for the new interfaces/schemas/webservices and provide approval.

Coordinate and collaborate with partners in UAT and end-to-end testing of the XML/file and webservices to validate new or changes to existing interfaces.

Configure, monitor, and troubleshoot SFTP connections for inbound/outbound data exchanges with external systems, payers and healthcare trading partners

Set up and maintain file transfer schedules, folder structures, PGP/encryption, and access controls in compliance with HIPAA security requirements

Investigate and resolve file transfer failures, delays, and connectivity issues, ensuring minimal disruption to business operations

Assist in resolving issues by working as a liaison between the business users, interface partners and development staff.

Work with internal teams and external partners to production support teams to resolve any interface emergency production issues

Run reports, support data extraction and exchange with external source systems.

Coordinate with the various infrastructure teams for approvals and changes to networks, gateways, security etc. for all interface-related changes as well as production emergencies.

Support the technical requirements of the MMIS hosting and software environments.

Support and troubleshoot integrations hosted on cloud platforms such as AWS and Microsoft Azure

Stay current on emerging integration technologies, API management platforms, and healthcare interoperability standards

Take full ownership of assigned interfaces/tasks from requirements gathering through implementation and post-go-live support

Serve as the primary point of contact for interface-related queries from business and technical stakeholders

Communicate clearly and proactively with cross-functional teams, vendors, and leadership on status, risks, and issues

Preferred Qualifications :

8 years IT experience with strong interface and data analysis experience.

Technical knowledge of IT infrastructure and hosting environments standards.

Strong understanding of interface design, analysis and data structures preferably within healthcare IT

Strong Knowledge of SOAP Web Services, XML and data exchange.

Experience in file exchange mechanisms and protocols like SFTP is required.

Understanding of encryption/decryption and familiarity with a Unix/Linux environment.

Solid understanding of XML, XSD schema design, and validation techniques

Prior experience developing requirement documents and technical specifications is required

Experience with web services (SOAP/REST), including request/response analysis and testing

Proficiency in SQL and database validation techniques

Strong health insurance business knowledge with focus on interface designs, data structures and transaction types.

Proficient in business analysis to support all stages of SDLC.

Excellent verbal and written communication skills

Strong ownership mentality with the ability to work independently and manage multiple priorities

Experience preparing status reports and presenting to stakeholders/management

Strong analytical and problem-solving skills

Exposure to Agile/Scrum methodologies

Strong stakeholder management and collaboration across business and technical teams

Ability to explain technical issues to non-technical audiences

Detail-oriented with a focus on data accuracy and quality

Self-driven with strong accountability for outcomes

Education and Certifications :

EEO:- Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans
Bachelor s degree or higher in Business, IT or Healthcare Administration, or equivalent work experience.