Senior Issues Manager, AWS Corporate Communications

Amazon Web Services (AWS) is looking for a high judgement communications (PR) professional with extensive issues and crisis management experience to help us identify and manage reputational risks. The ideal candidate has a proven track record of managing crisis situations and mitigating risk for large and fast-moving global organizations. This senior communications manager will demonstrate strong ownership of the programs they've run, an exceptional bias for action, and extensive direct media relations experience. This person is an experienced storyteller capable of translating complex technical concepts into terms that people across the world can understand. A strong candidate will show a knack for being ahead of the next news cycle, have earned the trust of senior leaders, and have consistently demonstrated an ability to make high-judgment decisions, while acting quickly.

Key job responsibilities

This senior communications manager will partner closely with technical, legal, and business teams across AWS and provide strategic counsel to senior leaders in high-profile situations. This person will frequently operate at the center of a cross-functional team and must be comfortable working across a range of countries, cultures, and business units.

A strong candidate enjoys diving deep into issues to understand how they are impacting customers and shaping industry dialog, then explaining these topics to media and third-parties so they can better educate and inspire customers. This person is motivated by a dynamic and highly creative environment with endless potential to break new ground and redefine best practices.

About the team

Amazon Web Services (AWS) is guided by customer obsession, pace of innovation, commitment to operational excellence, and long-term thinking. By democratizing technology for nearly two decades and making cloud computing and generative AI accessible to organizations of every size and industry, AWS has built one of the fastest-growing enterprise technology businesses in history. Millions of customers trust AWS to accelerate innovation, transform their businesses, and shape the future. With the most comprehensive AI capabilities and global infrastructure footprint, AWS empowers builders to turn big ideas into reality