Senior IT Project Engineer

We are looking for a Senior IT Project Engineer who will be responsible for designing, implementing, and supporting complex IT projects for clients.

In this role, you will take ownership of the full lifecycle of projects—from initial scoping and planning through execution, communication, and final delivery. It requires expertise across infrastructure, networking, cloud services, and security.

It is a hands-on, client-facing position that demands a high degree of technical proficiency, professionalism, and clear communication. 

Key Responsibilities 

Project Design & Planning: 

•  Review project scopes and participate in technical pre-sales discussions. 

• Provide input on timelines, hardware/software requirements, and implementation strategy. 

• Design infrastructure and network solutions that align with client needs and industry best practices. 

Project Implementation:

Execute IT projects including but not limited to: 

• Microsoft 365 and Azure migrations 

• SharePoint setup and data migrations 

• Server and network infrastructure deployments 

• Firewall and VPN installations 

• Backup, disaster recovery, and security solution rollouts 

Ensure smooth handoff to service desk and proactive teams post-implementation. 

Adhere to established change control and documentation procedures. 

Client Communication:

• Act as a technical resource during project kickoff and update meetings. 

• Provide consistent status updates and coordinate with project management and client stakeholders. 

• Deliver end-user training or documentation as needed. 

Documentation & Handover:

•  Maintain comprehensive project documentation in IT Glue and ConnectWise (or equivalent systems). 

• Ensure all configurations, credentials, and diagrams are properly recorded. 

• Conduct internal handoffs to service teams with complete project knowledge transfer. 

Qualifications 

• Experience working in an MSP environment  
• Strong technical background: 
  • Microsoft 365 / Azure  
  • Networking (firewalls, switches, VPNs)  
  • Server infrastructure (cloud & on-prem)  
• Proven ability to manage and complete IT projects  
• Highly organized and able to manage multiple priorities  
• Strong communication and leadership skills  
• Ability to work independently and take ownership 

Key Performance Indicators (KPIs) 

• Project CSAT 

• Projects Completed as Budgeted 

• Projects Completed as Scheduled 

 
HR Information 

• Salary: Up to $125,000 a year depending on experience 
• Medical benefits (with dental and vision coverage) 
• 401K with 3% match 
• Personal Time Off 
• Full-time, permanent role 
• In-office position in Charlotte, NC 

Powered by JazzHR