Senior IT Project Manager - HR PMO

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Senior IT Project Manager - HR PMO

120 5th Avenue Place, Pittsburgh PA 15222-3099, United States

Full time

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Job DescriptionWorking with UsBenefits & PerksHear From Our TeamHow We Hire

Job Details

Category Project Management

Type Full time

Location(s) 120 5th Avenue Place, Pittsburgh PA 15222-3099, United States

Brand Highmark Health

Posted 11/10/2026

Req ID J288238

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Job Description

Company :

Highmark Health

Job Description :

JOB SUMMARY

JOB SUMMARY

The Senior Project Manager is a critical leadership role within the Human Resources Project Management Office (HR PMO), responsible for leading the planning and delivery of the organization"s most strategic and complex HR initiatives. This role partners across Human Resources, HR Technology, Operations, Finance, Information Technology, vendors, and business stakeholders to successfully deliver initiatives that drive measurable business outcomes.

While this position does not have direct people-management responsibilities, the incumbent serves as the functional leader of cross-functional project teams and is accountable for influencing, aligning, and driving execution across diverse stakeholder groups. The Senior Project Manager must effectively balance competing priorities, navigate organizational complexity, identify and mitigate risks, and escalate issues appropriately to ensure successful project delivery.

This role is responsible for managing multiple highly visible initiatives simultaneously, often involving executive leadership priorities, organizational transformation, HR technology implementations, mergers and acquisitions, process improvements, regulatory requirements, and enterprise-wide change initiatives.

ESSENTIAL RESPONSIBILITIES

• Serve as a project leader for the definition, planning, and delivery of multiple large-scale product and technology projects, working with the executive sponsor (Director or higher) and other management as required to ensure achievement of the defined project goals. Receive high risk, visible efforts, must take a lead role in the successful delivery and implementation of cross-functional activities to achieve the desired results for a defined program and/or strategic initiative.
• Drive the day-to-day operation of projects (including budgetary oversight and staffing) ensuring that all projects are reliably delivered on time, on budget and with a consistently high standard of quality.
• Collaborate with all project stakeholders to proactively identify and mitigate project risks with frequent reevaluation and reprioritization of the risk register. Determine communication strategies and execute those to provide accurate and timely project information. Efficiently summarize and present complex ideas and/or data into a format that can be understood by all levels of the organization.
• Cultivate a customer-first attitude by forging relationships with stakeholders to better understand their needs and goals, and seek to discern what the customer impact will be for each project decision and/or action taken.
• Other duties as assigned or requested

EDUCATION

Required

• Bachelors Degree in Business Administration, Management Information Science or closely related field

Substitutions

• None

Preferred

• Master"s Degree in Business Administration, or Management Information Science

EXPERIENCE

Required

• 5 years in Project Management
• 5 years delivering business solutions using information technology

Preferred

• Project Management Professional (PMP) certification or equivalent project management training.
• Experience managing enterprise-wide HR, operations, technology, or transformation initiatives.
• Experience supporting executive leadership priorities and strategic organizational initiatives.
• Experience with mergers, acquisitions, integrations, divestitures, or workforce transitions.
• Understanding of project management methodologies including Agile, Waterfall, and Hybrid delivery approaches.
• Experience managing vendor relationships and third-party implementation partners.
• Strong business acumen with demonstrated ability to connect project execution to organizational strategy and business outcomes.

Experience managing complex projects involving multiple stakeholder groups, significant dependencies, and organizational impact.

• Experience leading matrixed teams without direct supervisory authority.
• Strong executive presence with the ability to communicate effectively with leaders at all levels of the organization.
• Ability to identify risks, manage ambiguity, and make sound recommendations in a fast-paced environment.
• Experience developing and presenting executive-level project updates, business cases, and risk assessments.
• Strong facilitation, negotiation, conflict resolution, and stakeholder management skills.
• Ability to manage multiple priorities simultaneously while maintaining focus on strategic outcomes.

LICENSES OR CERTIFICATIONS

Required

• None

Preferred

• Project Management Professional (PMP)

SKILLS

• Customer-first mindset. Skilled at anticipating customers" needs and the ability to build relationships that enable collaboration among all stakeholders and vendors
• Ability to drive change and thrive in ambiguity
• Can successfully manage scope, people and budgets through strategic planning of multiple projects not only for current phases, but for the future as well
• Excellent written and verbal communication skills; Is articulate and can communicate succinctly to multiple levels within a matrixed organization; Must be comfortable presenting to large and diverse audiences
• Assertive leader who can analyze complex problems and works proactively to overcome obstacles by identifying risk and planning out mitigation and contingency strategies
• Strong leadership and interpersonal skills including experience with conflict resolution. Ability to pull together a group of people with diverse skills and make a functional team
• Passion for leading projects and interacting with people to drive technical solutions to a successful completion
• Proven ability to influence change and negotiate solutions
• Ability to lead others who will be running smaller sub-projects and provide mentorship/coaching to less experienced staff

Language (Other than English):

None

Travel Requirement

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Why Choose Highmark Health?

At Highmark Health, we are on a mission to reinvent healthcare for everyone. When you bring your curiosity and drive to our award-winning team, you will find continuous opportunities to grow your career, break down barriers in the industry, and make a meaningful impact every day.

Benefits & Perks

Taking Care of You

Your Benefits at a Glance

• Health: Complete medical, dental, vision, prescription, HSA, and FSA coverage.
• Time Off: Paid vacation, holidays, and dedicated volunteer time.
• Finance: Employer-sponsored 401(k), life/disability insurance, and tuition reimbursement.
• Perks: Exclusive team discounts on shopping, memberships, and events.

Medical Coverage

Medical, prescription drug, dental, and vision coverage

Paid Time Off

Vacation, holidays, volunteering

Retirement Package

Employer-sponsored 401(k) plan

Insurance & Coverage

Life, AD&D and disability insurance

Onsite & Preventative Care

We make staying healthy easy with 100% covered preventative exams (including flu shots) and onsite pharmacy services at major campuses. Plus, stay active with free fitness center access at major Highmark campuses, Allegheny General, and West Penn Hospital.

Make Mindful Changes

Secure bicycle parking at major campuses. Healthy food options at onsite cafeterias. Stress management classes including yoga, mindfulness, and meditation.

Holistic Support, 24/7

Work-life resources including assistance programs and financial counseling services. 24/7 telephone access to health and wellness coaching.

Get Rewarded for Giving Back

Health incentive program that rewards team members. Team member networks to gather in the name of health. Paid volunteer time and incentives for making a difference.

Hear from Our Team

Real people, real stories

"I have met some really great people over the years at Highmark Health and the company has treated me really well. I get really good benefits. I"ve always been rewarded for working hard. That"s what keeps me here."

Victoria T.

Associate Strategy Analyst, enGen

"I love participating with the PRIDE BRG. It"s an engaged, dynamic group of almost 400 people. I also love to turn on the digital hub on my computer and see what"s going on with any of the Business Resource Groups. It"s really neat to be able to support other BRGs and see others support PRIDE. Every time I go to a different BRG event, I always feel welcome, even if I"m not part of that group."

Amanda M.

Director of Social Determinants of Health | Vice Chair of PRIDE

Our Hiring Process: Step-by-Step

1. Apply

Find a role that sparks your passion and submit your application! We'll send an immediate confirmation email, and our team will review your qualifications over the next 1-2 weeks.

2. Interview

If your profile is a great match, we'll reach out to schedule your interview-whether by phone, video, or in person. Don"t worry, we'll provide all the prep details in advance so you can shine.

3. Job Offer

The moment you've been waiting for! If selected, we'll connect to celebrate and walk you through the details: compensation, benefits, paid time off, and all the perks of joining the team.

4. Pre-Employment

After you accept online, we'll guide you through standard screening (including a background check and drug screen, plus health screenings for certain clinical roles). Once cleared, we"ll officially confirm your start date!

5. Onboarding

Welcome aboard! Before Day 1, we'll send everything you need to hit the ground running-including your schedule, location, and the required identification documents to bring with you.

Bonus Fast-Track Tip

Applying for EVS, Dietary, or Customer Service roles? You can skip the traditional line and chat with Bridget, our AI recruiting assistant, to find open roles and schedule an eligible interview instantly.

Apply Now

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Highmark Health is an independent licensee of the Blue Cross Blue Shield Association.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

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