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Senior Lab System Support Engineer

ICONMA, LLC

  • Rahway, NJ
  • 27 days ago
  • $42.86–$46.43 Per Hour
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Skills

  • Biologyunmatched
  • Biotech and Pharmaceuticalunmatched
  • Business Processesunmatched
  • Chemistryunmatched
  • Communication Skillsunmatched
  • Computer Scienceunmatched
  • Computer Systemsunmatched
  • Corrective and Preventative Action (CAPA) Systemsunmatched
  • Cross-Functionalunmatched
  • Data Qualityunmatched
  • Data Recoveryunmatched
  • Delivery Managementunmatched
  • Desktop Administrationunmatched
  • Document Managementunmatched
  • Documentationunmatched
  • Equipment Maintenance/Repairunmatched
  • FDA Requirementsunmatched
  • GLP (Good Laboratory Practices)unmatched
  • GMP (Good Manufacturing Practices)unmatched
  • GxPunmatched
  • Health Planunmatched
  • High Performance Liquid Chromatography (HPLC)unmatched
  • Information Technology Consultingunmatched
  • Laboratoryunmatched
  • Laboratory Analysisunmatched
  • Laboratory Managementunmatched
  • Laboratory Operationsunmatched
  • Laboratory Systemsunmatched
  • Maintain Complianceunmatched
  • Operational Supportunmatched
  • Problem Solving Skillsunmatched
  • Process Improvementunmatched
  • Quality Assuranceunmatched
  • Regulationsunmatched
  • Regulatory Requirementsunmatched
  • Remedyunmatched
  • Service Level Agreement (SLA)unmatched
  • ServiceNowunmatched
  • Software Administrationunmatched
  • Software Development Lifecycle (SDLC)unmatched
  • Software Patchesunmatched
  • Standard Operating Procedures (SOP)unmatched
  • System Integration (SI)unmatched
  • System Lifecycleunmatched
  • System Validationunmatched
  • Systems Administration/Managementunmatched
  • Systems Analysisunmatched
  • Systems Engineeringunmatched
  • Systems Hardwareunmatched
  • Technical Supportunmatched
  • Testingunmatched
  • Validation Planunmatched
  • Vendor/Supplier Managementunmatched

Description

Our client, a IT Services and Consulting company, is looking for a Senior Lab System Support Engineer for their Rahway, NJ location.
 
Responsibilities:
  • Senior Lab System Support Engineer plays a key role in supporting laboratory operations by ensuring the smooth functioning of lab systems, analytical instruments, and data workflows. This entry-level position is ideal for candidates with a background in life sciences or IT who are eager to work in a regulated pharmaceutical environment.
Lab System Lifecycle Management:
  • Manage end to end lab system lifecycle including implementation validation maintenance and decommissioning
  • Ensure compliance with SDLC CSV GxP and regulatory standards
  • Handle system upgrades patching backup archival and audit readiness
Lab System Vendor Handling:
  • Act as point of contact for vendors for installation support and issue resolution
  • Coordinate maintenance upgrades and ensure SLA and regulatory compliance
  • Manage vendor deliverables documentation and escalation handling
  • Lab System Business Process Understanding in Pharmaceutical Regulatory Environment. Understand lab workflows and align systems with business and regulatory requirements. Ensure compliance with GLP GMP GxP and data integrity standards
  • Collaborate with QA IT and lab teams to support audits and process improvements
  • Provide first-level hands & feet support for laboratory software systems and instrument integration platforms.
  • Oversee daily lab activities including scheduling, equipment maintenance, and workflow optimization.
  • Act as a liaison between the lab and external entities (e.g., regulatory bodies, partner institutions).
  • User Management Activities (E.g: User Creation, Modification & Deletions etc.)
  • Hardware related PC/Network – Coordination with Desktop support team
  • Vendor communications, coordination during the System Hardware failures & any other Maintenances
  • Backup of the Standalone and Benchtop systems on regular basis
  • Application Software upgrades on the standalone systems.
  • Onboarding and off boarding Lab systems
  • Monthly patching coordination.
  • Backup & Restoration for the Lab systems
  • Lac/es Configuration
  • Update SOPs/ WIs
  • Assist in troubleshooting software and hardware issues related to lab instruments (e.g., HPLC, GC, spectrophotometers).
  • Ensure accurate documentation of system configurations, user guides, and troubleshooting procedures.
  • Help maintain audit trails and support data archival processes.
  • Support compliance with Good Laboratory Practices (GLP), Good Manufacturing Practices (GMP), and FDA regulations.
  • Ensure systems are validated and maintained according to SOPs and validation protocols.
  • Work closely with lab analysts, QA, and IT teams to resolve system-related issues.
  • Participate in cross-functional meetings to improve lab workflows and system performance.
  • Support Audits Queries from the LAB IT side.
 
Requirements:
  • Lab system life cycle management
  • Lab system vendor handling
  • Lab system business processes understanding in pharmaceutical regulatory environment
  • Good Knowledge and understanding on the GXP.
  • Good knowledge of Computer System Validation.
  • Good understanding of laboratory instruments and analytical techniques.
  • Familiarity with lab software systems.
  • Strong problem-solving and communication skills.
  • Ability to work in a regulated environment and follow SOPs.
  • Good Knowledge of Ticketing systems (ServiceNow/Remedy etc)
  • Good Knowledge on the Problem/Deviation/Change/CAPA Management Process.
  • Bachelor’s degree in Life Sciences, Chemistry, Biology, Computer Science, or related field.
  • 8+ years of experience in a laboratory or IT support role.
  • Years of Experience:   13.00 Years of Experience
 
Why Should You Apply?  
 

Numbers & Facts

LocationRahway, NJ
Salary$42.86–$46.43 Per Hour

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