Responsibilities: : Administer and optimize the Canvas LMS , including user access, permissions, enrollments, course structures, and configurations. Monitor system performance, troubleshoot issues, and manage LMS upgrades, releases, testing, and change management. Support and troubleshoot integrations with Salesforce, SIS, identity management, APIs, LTI, SSO, and third-party applications . Provide escalated Tier 2 and Tier 3 technical support , collaborating with internal teams and vendors to resolve complex issues. Support program launches and partner onboarding while improving LMS standards, automation, workflows, and overall user experience.
| Location | Raleigh, NC |
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