Senior Manager, Commercial Innovation

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Marketing

Job Sub Function:

Strategic Marketing

Job Category:

Professional

All Job Posting Locations:

Warsaw, Indiana, United States of America

Job Description:

We are currently searching for the best talent for a Senior Manager, Commercial Innovation to join our Orthopaedics team located in Warsaw, IN.

Purpose:

The Senior Manager, Commercial Innovation will support the DePuy Synthes Commercial Excellence organization as we build and scale a Commercial Intelligence Platform. This role will serve as a force multiplier for the Sr. Director, Strategic Customer Programs, helping translate strategic vision into actionable business outcomes. 

The ideal candidate combines commercial acumen, consulting experience, process redesign expertise, and strong facilitation skills. The contractor will lead workstreams that identify, prioritize, and define high-value commercial AI use cases while helping design future-state workflows, operating models, launch strategies, and value realization frameworks. 

This role will partner closely with Commercial Excellence, Pricing & Contracting, Commercial Operations, Sales, Marketing, and Data & Technology teams.

Key Responsibilities & Deliverables 

Commercial Use Case Discovery & Prioritization 

• Facilitate workshops across commercial functions to identify AI-enabled business opportunities. 

• Develop and maintain a commercial AI use case inventory. 

• Assess use cases based on strategic value, financial impact, scalability, data readiness, and adoption potential. 

• Develop business cases and recommendation materials for leadership review. 

Future-State Workflow & Operating Model Design 

• Document current-state commercial processes and decision workflows. 

• Design future-state workflows incorporating AI-driven recommendations and agentic capabilities. 

• Facilitate commemorating decision rights, escalation paths, and governance considerations. 

• Identify opportunities to eliminate manual effort and improve commercial decision-making. 

Commercial Intelligence Launch & Rollout Planning 

• Support development of phased rollout strategies across commercial domains. 

• Assist in launch planning activities for new workflows and platform capabilities. 

• Create leadership-ready content to support launch activities and stakeholder engagement. 

• Help establish repeatable frameworks for future deployments. 

Workshop Facilitation & Stakeholder Engagement 

• Lead discovery sessions and design workshops with commercial leaders. 

• Facilitate cross-functional working teams. 

• Drive action tracking and follow-through across transformation initiatives. 

• Support commercial domain councils and governance forums. 

Qualifications / Requirements:

Required Experience 

• 10+ years of experience in orthopedics, preferably in business transformation, commercial strategy, or operational improvement. 

• Strong facilitation, stakeholder management, and executive communication skills. 

• Strong analytical and problem-solving capabilities. 

• Ability to work independently in a fast-paced environment. 

Preferred Experience 

• Experience leading cross-functional transformation initiatives. 

• AI, analytics, or digital transformation experience. 

• Experience supporting operating model redesign and large-scale change initiatives. 

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

#LI-MK2

Required Skills:

Preferred Skills:

Business Alignment, Business Data Analysis, Coaching, Competitive Landscape Analysis, Continuous Improvement, Critical Thinking, Cross-Functional Collaboration, Feasibility Studies, Market Opportunity Assessment, Numerically Savvy, Performance Measurement, Pricing Strategies, Process Improvements, Strategic Change, Technical Credibility, Value Pricing