Senior Manager, Data Science

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220

CarMax, the way your career should be!

Technical Leadership & Execution

• Lead the development and enhancement of predictive Customer Progression models

• Apply advanced data science techniques across the full model lifecycle:

• Design, training, evaluation, validation, deployment, and monitoring

• Analyze large-scale, complex datasets (customer, transactional, digital, and third-party data) to generate actionable insights

• Build deep understanding of CarMax data ecosystems, including data access, processing, and monitoring

• Design and support controlled experiments (A/B testing) to evaluate new solutions

Cross-Functional Collaboration

• Partner with Product, Operations, Strategy, and Data Engineering teams to:

• Identify and develop new use cases for data-driven products

• Deliver tools that enhance both the customer and associate experience

• Build scalable data and modeling infrastructure

• Communicate insights, model outcomes, and opportunities clearly to stakeholders at all levels of the organization

• Influence business strategy through data-driven recommendations

Team Leadership & Development

• Lead, mentor, and develop a high-performing team of data scientists
• Promote best practices in analytics, modeling, and experimentation
• Manage and prioritize multiple projects in a fast-paced environment
• Foster both technical and professional growth within the team

Qualifications

Required

• Advanced degree (Master's or Ph.D.) in a quantitative field such as:

• Statistics, Mathematics, Data Science, Computer Science, or Engineering

• 4+ years of experience in:

• Python or similar languages for large-scale data analysis

• Machine learning, statistical modeling, and data mining techniques

• Working with data lakes, cloud platforms, and relational databases (SQL)

• Strong analytical mindset with a proven track record of delivering insights and strategic impact

• Excellent communication skills with the ability to explain complex concepts to both technical and non-technical audiences

• Demonstrated project management skills and ability to manage competing priorities

• Experience mentoring or developing team members

Preferred

• Hands-on experience developing and deploying NLP (Natural Language Processing) solutions, including:
• Information retrieval and extraction
• Sentiment analysis
• Topic modeling
• Classification and deep learning techniques

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.