Senior Manager Logistics

Newegg Commerce Inc

Ontario, CA

JOB DETAILS
SKILLS
Automation, Business Case, Business Growth, Capacity Management, Continuous Improvement, Corporate Policies, Cost Control, Cross-Functional, Customer Experience, Customer Support/Service, Inventory Cycle Counts, Inventory Management, Leadership, Logistics Management, Maintain Compliance, Mentoring, Operational Strategy, Operations, Order Picking/Packing, Order/Customer Fulfillment, Performance Analysis, Performance Metrics, Procedure Implementation, Process Improvement, Program Planning, Recruiting Strategy, Regulatory Compliance, Safety Compliance, Shipping/Receiving, Supply Chain, Technical Operations, Time Management, Warehousing
LOCATION
Ontario, CA
POSTED
1 day ago
  • Execute and enforce operational strategy: translate fulfillment strategy into enforced policies, standard work, and performance standards across all fulfillment activities.
  • Own daily fulfillment operations: lead end-to-end warehouse fulfillment so that orders are processed accurately, efficiently, and on time, holding the operation to clear performance standards every shift.
  • Maintain inventory accuracy: monitor day-to-day inventory operations including inbound, put-away movement for each warehouse; ensure regular cycle counts and physical counts are conducted per procedures; investigate and resolve discrepancies; develop and enforce inventory control procedures.
  • Drive process improvement: lead measurable improvements in picking, packing, inventory management, and shipping workflows to increase throughput, raise quality and customer experience, and reduce overall cost per order.
  • Build performance monitoring systems: establish and maintain KPI tracking for order accuracy, on-time shipment, inventory accuracy, and labor productivity, and use the data to direct daily decisions and improvement priorities.
  • Optimize technologies and automation: partner with tech and operations to implement, configure, and continuously improve the warehouse systems and warehouse automation solutions.
  • Lead fulfillment initiatives: own key projects including automation upgrades, capacity planning, and new fulfillment programs from business case through execution and post-launch performance.
  • Manage labor planning and staffing: build labor and staffing strategies that support seasonal peaks and business growth while protecting productivity and cost targets.
  • Ensure safety and compliance: maintain full compliance with safety, regulatory, and company policies throughout the warehouse environment, and make safety a non-negotiable operating standard.
  • Develop the team: provide leadership, mentorship, and development to fulfillment supervisors and staff, building a culture of accountability, safety, and continuous improvement.
  • Collaborate cross-functionally: work across operations, business, tech, transportation, and customer service to keep fulfillment aligned with the broader supply chain and customer commitments.

About the Company

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Newegg Commerce Inc