Execute and enforce operational strategy: translate fulfillment strategy into enforced policies, standard work, and performance standards across all fulfillment activities.
Own daily fulfillment operations: lead end-to-end warehouse fulfillment so that orders are processed accurately, efficiently, and on time, holding the operation to clear performance standards every shift.
Maintain inventory accuracy: monitor day-to-day inventory operations including inbound, put-away movement for each warehouse; ensure regular cycle counts and physical counts are conducted per procedures; investigate and resolve discrepancies; develop and enforce inventory control procedures.
Drive process improvement: lead measurable improvements in picking, packing, inventory management, and shipping workflows to increase throughput, raise quality and customer experience, and reduce overall cost per order.
Build performance monitoring systems: establish and maintain KPI tracking for order accuracy, on-time shipment, inventory accuracy, and labor productivity, and use the data to direct daily decisions and improvement priorities.
Optimize technologies and automation: partner with tech and operations to implement, configure, and continuously improve the warehouse systems and warehouse automation solutions.
Lead fulfillment initiatives: own key projects including automation upgrades, capacity planning, and new fulfillment programs from business case through execution and post-launch performance.
Manage labor planning and staffing: build labor and staffing strategies that support seasonal peaks and business growth while protecting productivity and cost targets.
Ensure safety and compliance: maintain full compliance with safety, regulatory, and company policies throughout the warehouse environment, and make safety a non-negotiable operating standard.
Develop the team: provide leadership, mentorship, and development to fulfillment supervisors and staff, building a culture of accountability, safety, and continuous improvement.
Collaborate cross-functionally: work across operations, business, tech, transportation, and customer service to keep fulfillment aligned with the broader supply chain and customer commitments.
Numbers & Facts
Location
Ontario, CA
Skills
Automationunmatched
Business Caseunmatched
Business Growthunmatched
Capacity Managementunmatched
Continuous Improvementunmatched
Corporate Policiesunmatched
Cost Controlunmatched
Cross-Functionalunmatched
Customer Experienceunmatched
Customer Support/Serviceunmatched
Inventory Cycle Countsunmatched
Inventory Managementunmatched
Leadershipunmatched
Logistics Managementunmatched
Maintain Complianceunmatched
Mentoringunmatched
Operational Strategyunmatched
Operationsunmatched
Order Picking/Packingunmatched
Order/Customer Fulfillmentunmatched
Performance Analysisunmatched
Performance Metricsunmatched
Procedure Implementationunmatched
Process Improvementunmatched
Program Planningunmatched
Recruiting Strategyunmatched
Regulatory Complianceunmatched
Safety Complianceunmatched
Shipping/Receivingunmatched
Supply Chainunmatched
Technical Operationsunmatched
Time Managementunmatched
Warehousingunmatched
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