Senior Manager, Marketing Operations

Restaurant365 is transforming how restaurants run their businesses. Today, we help more than 50,000 restaurant locations manage their finances, operations, and people. As AI changes what's possible, we're reimagining how restaurant back offices operate—automating routine work, helping teams make better decisions, and giving restaurant leaders more time to focus on growing their businesses.

We're transforming how we work, too. AI is changing how we build products, solve problems, and deliver results for our customers. We're embracing new ways of working, moving faster, and creating opportunities for our people to make a greater impact.

At Restaurant365, our culture is built on ownership, collaboration, and continuous improvement. We believe in challenging ourselves, learning every day, and working together to achieve great results. We're looking for people who are curious, take initiative, and want to grow while helping shape the future of an industry.

• 7+ years of experience in Marketing Operations, Revenue Operations, or related fields, including 2+ years of people management or team leadership experience.
• Experience coaching team members and coordinating cross-functional work in a B2B environment.
• Hands-on marketing analytics experience, including translating complex data into actionable reporting and recommendations.
• Hands-on experience with LLM tools and APIs, connectors such as MCP, and automation platforms such as Zapier or n8n.
• Hands-on HubSpot administration. Experience migrating from another marketing automation platform is a plus.
• Has built and shipped AI agents or LLM workflows in a go-to-market setting. Be ready to walk us through one: what it replaced and how you measured it.
• Experience supporting XDR/SDR operations, including lead routing, SLAs, and outbound performance reporting.
• Strong working knowledge of Salesforce, marketing attribution tools (such as Marketo Measure), and data orchestration platforms.
• Solid understanding of lead management, funnel performance, and B2B revenue cycles.
• Ability to implement scalable processes and measure their operational and business impact.
• Strong analytical skills, including building dashboards, reports, and performance models.
• Experience coordinating vendor relationships, platform evaluations, and system integrations.
• Effective communication, stakeholder management.