New Castle Metal is your premier local fabricator of exterior architectural metals for commercial, industrial and residential projects. Guided by our seven core values—Caring, Urgency, Teamwork, Honesty, Accountability, Flexibility, and Passion—we aim to create exceptional experiences for both our customers and employees. If you share these values and want to grow in a dynamic, supportive environment, we’d love to hear from you.We are currently seeking a Senior Manager of Operations. This role serves as an operational leader responsible for overseeing processes, safety, and technical systems across New Castle Metal. Key ResponsibilitiesEquipment Management
Act as the primary lead with equipment vendor relationships, and problem/conflict resolution.
Active role in equipment procurement and divestments.
System owner of MaintainX (Asset Management software).
Standard Operating Procedures & Quality Management
Create, implement, and conduct training on SOP’s covering: receiving, customer pickups, customer deliveries, transfers, returns, and cycle counts.
Maintain Quality Management across the company for all finished fabricated products.
Ensure quality assurance is adhered to, and corrective actions are implemented as necessary.
Perform Audits and record keeping of fabrication performance.
Oversight of the production planning process and put forth solutions for bottlenecks.
Support inventory management: purchasing, levels, overstock, write-offs.
Employee Relations & Management
Manage employee relations matters as they arise within the operational teams.
Active participation in recruiting/onboarding, coaching/mentoring, and offboarding for all operational and production employees.
Safety Leadership
Lead safety across the operation and minimize OSHA recordable metrics.
Perform incident investigation root cause analysis and implement corrective actions as necessary.
Prepare and provide weekly safety training for internal release.
Participate in Captive insurance risk control workshops.
Spearhead 5-S and Lean initiatives to optimize facility cleanliness and organization.
Benefits:
Competitive pay
Car allowance for travel
Paid vacation & holidays
401(k) plan with employer match
Medical/Dental/Vision/Life Insurance plans
Wage Range: $85-115K plus additional benefits.In compliance with applicable law, this range is a good faith estimate based on potential employee qualifications, operational needs and other considerations permitted by law
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Numbers & Facts
Location
White Plains, NY
Salary
$85,000–$115,000 Per Year
Skills
Architectural Servicesunmatched
Asset Management Softwareunmatched
Auditingunmatched
Coachingunmatched
Conflict Resolutionunmatched
Corrective Actionunmatched
Employee Relationsunmatched
Insuranceunmatched
Inventory Cycle Countsunmatched
Inventory Managementunmatched
Leadershipunmatched
Legalunmatched
Life Insuranceunmatched
Mentoringunmatched
Metricsunmatched
OSHAunmatched
Onboardingunmatched
Operations Managementunmatched
People Managementunmatched
Problem Solving Skillsunmatched
Production Controlunmatched
Production Planningunmatched
Purchasing/Procurementunmatched
Quality Assuranceunmatched
Quality Managementunmatched
Record Keepingunmatched
Regulatory Complianceunmatched
Risk Managementunmatched
Root Cause Analysisunmatched
Safety Processunmatched
Safety Systemsunmatched
Safety Trainingunmatched
Standard Operating Procedures (SOP)unmatched
Team Playerunmatched
Training/Teachingunmatched
Vendor/Supplier Relationsunmatched
Vision Planunmatched
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