Senior Manager Operations - Metal

New Castle Metal is your premier local fabricator of exterior architectural metals for commercial, industrial and residential projects. Guided by our seven core values-Caring, Urgency, Teamwork, Honesty, Accountability, Flexibility, and Passion-we aim to create exceptional experiences for both our customers and employees. If you share these values and want to grow in a dynamic, supportive environment, we'd love to hear from you.

We are currently seeking a Senior Manager of Operations. This role serves as an operational leader responsible for overseeing processes, safety, and technical systems across New Castle Metal.

Key Responsibilities

Equipment Management

• Manage all machinery & equipment uptime, upkeep, & PM schedules (NewTech Machinery, Cidan, Trumpf, Rollformer, Cincinnati).
• Act as the primary lead with equipment vendor relationships, and problem/conflict resolution.
• Active role in equipment procurement and divestments.
• System owner of MaintainX (Asset Management software).

Standard Operating Procedures & Quality Management

• Create, implement, and conduct training on SOP's covering: receiving, customer pickups, customer deliveries, transfers, returns, and cycle counts.
• Maintain Quality Management across the company for all finished fabricated products.
• Ensure quality assurance is adhered to, and corrective actions are implemented as necessary.
• Perform Audits and record keeping of fabrication performance.
• Oversight of the production planning process and put forth solutions for bottlenecks.
• Support inventory management: purchasing, levels, overstock, write-offs.

Employee Relations & Management

• Manage employee relations matters as they arise within the operational teams.
• Active participation in recruiting/onboarding, coaching/mentoring, and offboarding for all operational and production employees.

Safety Leadership

• Lead safety across the operation and minimize OSHA recordable metrics.
• Perform incident investigation root cause analysis and implement corrective actions as necessary.
• Prepare and provide weekly safety training for internal release.
• Participate in Captive insurance risk control workshops.
• Spearhead 5-S and Lean initiatives to optimize facility cleanliness and organization.

Benefits:

• Competitive pay
• Car allowance for travel
• Paid vacation & holidays
• 401(k) plan with employer match
• Medical/Dental/Vision/Life Insurance plans

Wage Range: $85-115K plus additional benefits. In compliance with applicable law, this range is a good faith estimate based on potential employee qualifications, operational needs and other considerations permitted by law