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Senior Manager, Optical Laboratory Manufacturing

Macpower Digital Assets Edge Private Limited
  • Richmond, CA
  • $150,000 Per Year
  • Quick Apply
8 days ago

Job Description

Required Travel: 25% of the time
Position Overview: You will lead a 110+ person manufacturing team operating a state-of-the-art optical laboratory that produces approximately 450,000 eyeglass orders annually. In this operational leadership role, you will oversee a 24/7, five-day-per-week manufacturing facility, manage five direct reports, and drive performance across quality, turnaround time, cost management, and member satisfaction metrics.
Core Responsibilities:
Leadership & Team Development:
  • Manage and develop a team of 110+ full-time employees and 5 direct reports.
  • Create developmental opportunities and foster collaborative, cross-functional relationships.
  • Hire, train, and develop talent; conduct succession planning and performance management.
  • Motivate teams to meet business objectives and resolve escalated issues.
  • Foster open dialogue and promote collaboration within and across teams.
Operational Management:
  • Translate business plans into tactical action items and oversee completion of work assignments.
  • Identify and implement improvements to increase productivity and efficiency.
  • Align team efforts and build accountability for achieving operational results.
  • Ensure all policies, procedures, and company principles are followed.
  • Lead in a Labor Management Partnership environment.
Quality & Member Service:
  • Define and maintain standards for quality eyewear production and timely delivery.
  • Investigate and resolve member complaints, production issues, and service inquiries.
  • Develop measurement tools to capture and monitor quality, turnaround time, and member satisfaction.
  • Enforce optical quality standards and promote consistency in workmanship across all lab areas.
  • Champion member satisfaction and drive continuous service improvement.
Safety & Compliance:
  • Direct operations to ensure compliance with federal laws, regulatory requirements, and safety policies.
  • Develop and implement comprehensive safety programs and inspection procedures.
  • Monitor and ensure compliance with OSHA requirements, FDA regulations, and quality standards (ANSI, ISO).
  • Maintain a safe work environment and address identified risks and hazards.
  • Ensure staff understanding of approved policies, lab management systems, and compliance requirements.
Budget & Financial Management:
  • Drive strategic financial planning and budget management for the optical laboratory.
  • Design and execute comprehensive budgeting strategies.
  • Identify and recommend opportunities to minimize expenses while maintaining service quality.
  • Assume responsibility for operational and financial performance of the laboratory.
  • Promote financial stewardship and establish a cost-conscious culture.
Asset & Inventory Management:
  • Develop strategic vision and direction for asset and inventory management.
  • Establish comprehensive policies and procedures for optimal accountability and industry standards adherence.
  • Lead strategies for developing, monitoring, and maintaining all optical lab equipment.
  • Create business cases for equipment procurement and analyze laboratory needs for updated equipment.
  • Optimize inventory control, purchasing, receiving, storing, and distribution processes.
Training & Education:
  • Design and present ongoing training programs on work methods for all staff roles.
  • Maintain advanced, contemporary knowledge of optical manufacturing techniques.
  • Ensure staff understand approved policies, lab management systems, and OSHA requirements.
Required Qualifications:
Education & Experience:
  • Bachelor's degree in Business Management, Business Administration, or STEM field; OR minimum 11 years in an optical lab environment or directly related field.
  • Minimum 8 years of experience in an optical lab environment or directly related manufacturing field.
  • Minimum 7 years in a leadership role with direct reports.
  • Minimum 5 years in optical manufacturing, computer-aided manufacturing (CAM), eyewear fabrication, or directly related manufacturing.
  • Minimum 1 year managing operational or project budgets.
Knowledge, Skills & Abilities:
  • Business acumen and financial acumen.
  • Budget planning, financial analysis, and accounting practices.
  • Human resources practices, recruitment, and labor management.
  • Operational compliance and safety regulations (OSHA, FDA, HIPAA).
  • Optical knowledge and optometric knowledge.
  • Optical equipment operation and eyewear manufacturing processes.
  • Inventory control and supply chain management.
  • Computer literacy with advanced Microsoft Excel proficiency.
  • Instrumentation and laboratory equipment operation.
  • Applied data analysis and reporting.
  • Written and interpersonal communication skills.
  • Time management and project management.
  • Innovative mindset and problem-solving ability.
Preferred Qualifications:
  • Optician Certification from the American Board of Opticianry.
  • Six Sigma Green Belt Certification.
  • Prior experience in a union environment.
Compensation & Benefits:
  • Salary: $150,000 $177,000 annually.
  • Bonus: Up to 15% annual performance bonus.

Numbers & Facts

LocationRichmond, CA

Skills

  • Accountingunmatched
  • Administrative Managementunmatched
  • American National Standards Institute (ANSI)unmatched
  • Asset Managementunmatched
  • Budget Managementunmatched
  • Budgetingunmatched
  • Business Administrationunmatched
  • Business Caseunmatched
  • Business Planunmatched
  • Business Skillsunmatched
  • CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing)unmatched
  • Communication Skillsunmatched
  • Computer Skillsunmatched
  • Cost Controlunmatched
  • Cross-Functionalunmatched
  • Data Analysisunmatched
  • FDA (Food and Drug Administration)unmatched
  • FDA Requirementsunmatched
  • Facilities Managementunmatched
  • Federal Laws and Regulationsunmatched
  • Financial Analysisunmatched
  • Financial Managementunmatched
  • Financial Planningunmatched
  • HIPAA (Health Insurance Portability and Accountability Act)unmatched
  • Hazard Analysisunmatched
  • Human Resources Processesunmatched
  • ISO (International Organization for Standardization)unmatched
  • Industry Standardsunmatched
  • Instrumentationunmatched
  • Interpersonal Skillsunmatched
  • Inventory Managementunmatched
  • Laboratoryunmatched
  • Laboratory Analysisunmatched
  • Laboratory Equipmentunmatched
  • Laboratory Managementunmatched
  • Laboratory Operationsunmatched
  • Leadershipunmatched
  • Maintain Complianceunmatched
  • Manufacturingunmatched
  • Manufacturing Methodsunmatched
  • Manufacturing/Industrial Processesunmatched
  • Metricsunmatched
  • Microsoft Excelunmatched
  • Needs Assessmentunmatched
  • OSHAunmatched
  • Operations Managementunmatched
  • People Managementunmatched
  • Performance Analysisunmatched
  • Performance Managementunmatched
  • Policy Developmentunmatched
  • Problem Solving Skillsunmatched
  • Procedure Developmentunmatched
  • Process Improvementunmatched
  • Productivity Managementunmatched
  • Project/Program Managementunmatched
  • Purchasing/Procurementunmatched
  • Quality Managementunmatched
  • Quality Metricsunmatched
  • Quality Monitoringunmatched
  • Regulatory Complianceunmatched
  • Regulatory Requirementsunmatched
  • Resolve Customer Issuesunmatched
  • Risk Analysisunmatched
  • Safety Complianceunmatched
  • Safety Trainingunmatched
  • Safety/Work Safetyunmatched
  • Shipping/Receivingunmatched
  • Six Sigma Certificationunmatched
  • Six Sigma Green Beltunmatched
  • Staff Policiesunmatched
  • Standards Developmentunmatched
  • Stewardshipunmatched
  • Strategic Planningunmatched
  • Succession Planningunmatched
  • Supply Chain Managementunmatched
  • Talent Managementunmatched
  • Team Buildingunmatched
  • Team Playerunmatched
  • Time Managementunmatched
  • Training Programunmatched
  • Training/Teachingunmatched
  • Willing to Travelunmatched
  • Writing Skillsunmatched

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