Senior Manager, Scrum Master

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Senior Manager, Scrum Master is responsible for leading one or more Agile teams, coaching Scrum Masters, driving Agile maturity, and ensuring successful delivery of strategic business and technology initiatives. This role partners with Product Owners, Engineering, Delivery Leaders, and business stakeholders to remove impediments, improve team effectiveness, manage risks, and deliver measurable business value. The position often supports portfolio planning, financial management, and organizational Agile transformation efforts.

Key Responsibilities

Agile Leadership & Coaching

• Lead and mentor Scrum Masters across multiple teams.
• Champion Agile, Scrum, and SAFe principles throughout the organization.
• Coach teams on self-organization, continuous improvement, and delivery excellence.
• Facilitate Agile transformations and maturity assessments.

Delivery Management

• Ensure delivery of strategic initiatives, programs, and features.
• Facilitate Sprint Planning, Reviews, Retrospectives, and PI Planning events.
• Track team performance, velocity, predictability, and delivery metrics.
• Remove organizational and team impediments impacting delivery. [

Stakeholder & Executive Engagement

• Partner with Product Owners, business leaders, and technology teams.
• Provide executive-level status reporting and communications.
• Manage dependencies across teams and portfolios.
• Lead governance and escalation discussions as needed.

Resource & Financial Management

• Support capacity planning and resource allocation.
• Assist with budget forecasting, financial tracking, and investment planning.
• Align delivery resources with business priorities and portfolio objectives.
• Monitor program risks and value realization.

Risk & Continuous Improvement

• Identify delivery risks and implement mitigation strategies.
• Drive retrospectives and process improvements.
• Promote transparency, accountability, and quality outcomes.
• Establish and monitor Agile performance measures.

Required Qualifications

• 7+ years of experience in a technology driven environment
• Advanced knowledge of Agile, Scrum, and SAFe frameworks.
• Experience leading large-scale technology or business initiatives.
• Strong stakeholder management and executive communication skills.
• Experience with Agile tools such as Jira, Azure DevOps, and Clarity.

Preferred Qualifications

• SAFe Program Consultant (SPC) Certification
• SAFe Scrum Master (SSM) Certification
• Certified ScrumMaster (CSM) Certification
• Professional Scrum Master (PSM) Certification
• PMP Certification

Education

Bachelor's degree or equivalent experience.

Pay Range

The typical pay range for this role is:

$118,450.00 - $236,900.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 09/04/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.