Senior Manager, Solutions Engineering, Auth0

Okta Inc
  • Chicago, IL
    1 day ago

    Job Description

    Senior Manager, Solutions Engineering, Auth0

    Bellevue, Washington; Chicago, Illinois; New York, New York; San Francisco, California; Washington, DC

    Secure Every Identity, from AI to HumanIdentity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.This is an opportunity to do career-defining work. Were all in on this mission. If you are too, lets talk.Senior Manager, Solutions Engineering - Strategic (Auth0) The Auth0 Solutions Engineering Team Identity is the front door to digital customer experience and the key to unlocking the potential of AI. Auth0 by Okta secures consumer and B2B SaaS experiences by providing the trusted, developer-centric, and neutral identity layer that modern digital enterprises depend on. Customer Identity and Access Management (CIAM) sits at the critical intersection of security, developer velocity, and consumer friction. Delivering frictionless user onboarding, robust authentication, and enterprise-grade security at massive scale requires relentless problem-solvers. We are looking for builders and leaders who operate with speed and urgency and execute with technical excellence. This is an opportunity to lead the technical presales strategy for our most transformative enterprise accounts. The Okta Strategic Accounts Solutions Engineering Team The Okta Solutions Engineering team unites deep technical architecture with commercial insight. We advise Okta's largest, most strategic enterprises on architecting modern CIAM strategies that deliver seamless, secure digital journeys to millions of end users. As a leadership team, we partner with customers to evaluate complex customer-facing digital ecosystems, assess scale and privacy requirements, and deploy CIAM solutions that drive measurable business outcomes-from increasing user conversion rates to preventing account takeovers. The Role Reporting to the Senior Director, AMER Presales Strategic Accounts, this role leads the Auth0 Solutions Engineering team focused on Okta's highest-value and highest-potential enterprise customers. Our SE leaders are domain experts in Auth0 who can see ahead to emerging digital trends and translate them into actionable, multi-year technical roadmaps. You will be a vital growth engine, partnering closely with Strategic Sales leadership to co-author and execute the technical strategy across complex Auth0 transformations. What You'll Be Doing Lead and Scale a High-Performing Team: Lead and mentor a team of ~10 Senior and Principal Solutions Engineers specializing in Auth0. Drive end-to-end talent acquisition, onboarding, and hands-on professional development, equipping your team to master both developer-led evaluations and C-suite architectural discussions. Drive Strategic Engagements: Standardize and execute technical sales playbooks designed for complex Auth0 scenarios-including legacy user database migrations, omnichannel authentication, social and passwordless login, bot and fraud mitigation, and high-throughput peak events. Champion Architectural Rigor: Oversee technical validations, proofs of concept (POCs), and architectural reviews for high-concurrency, mission-critical consumer and business applications. Establish metrics and KPIs to measure evaluation efficiency, technical win rates, and customer time-to-value. Serve as an Executive Technical Sponsor: Act as an active executive sponsor on Tier-1 opportunities. Build high-trust advisory relationships with customer executives across both technical and digital product organizations (CPOs, CDOs, CMOs, CIOs, and CISOs), balancing developer experience, consumer friction, and rigorous security posture. Influence the Auth0 Roadmap: Serve as a crucial strategic feedback channel between our largest enterprise clients and Auth0 Product and Engineering teams, translating field requirements into platform innovations. Operationalize Cross-Functional Alliances: Partner closely with Strategic Sales leadership to operationalize enterprise sales methodologies (Command of the Message, MEDDPICC). Collaborate with Operations, Enablement, HR, and Finance to drive strategic workforce planning, technical skills development, and headcount/budget allocation, ensuring the SE organization is resourced for sustainable scale and high performance. What You'll Bring to the Role Proven CIAM Domain Expertise: Substantial presales or architectural background specifically within Customer Identity and Access Management (CIAM), developer platforms, or consumer-facing digital identity ecosystems. Presales Leadership Experience: 4+ years of directly managing and scaling a high-performing technical presales or solutions engineering team within enterprise SaaS. Deep Identity Protocol Knowledge: Strong working comprehension of modern identity protocols and architectures, including OAuth 2.0, OpenID Connect (OIDC), SAML, Passkeys/WebAuthn, JWT, API security, and token management, along with exposure to mobile and web SDK integrations. High-Scale Application Architecture Fluency: Proven ability to navigate large-scale architectural challenges, such as multi-region identity routing, tenant isolation, session management, and compliance standards (GDPR, CCPA/CPRA, HIPAA). Enterprise Sales Acumen: Demonstrated success applying value-based selling methodologies (e.g., MEDDPICC, Command of the Message) to close complex, multi-stakeholder enterprise deals. Executive Presence: Exceptional communication and presentation skills, with a track record of influencing cross-functional executive teams spanning Security, Product, Engineering, and Marketing. Extra Credit 12+ years of total technical presales, solutions architecture, or professional services experience in enterprise security or software development. Hands-on background in full-stack web/mobile application development, API design, or modern cloud architectures (AWS, Azure, GCP). Direct experience competing in or analyzing the broader Identity and Access Management (IAM) and Customer Identity (CIAM) competitive landscape. Familiarity with adjacent technologies: Web Application Firewalls (WAF), bot management/fraud detection, Customer Data Platforms (CDP), and CRM ecosystems.

    • Role will require 2 days a week in office if you live within 50 miles of an Okta office. Other locations are remote. P4464_3574145Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us. The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$252,000-$347,000 USDThe Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

    U.S. Equal Opportunity Employment Information

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    Individuals seeking employment at this company are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. When submitting your application above, you are being given the opportunity to provide information about your race/ethnicity, gender, and veteran status.

    Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

    If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

    A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

    A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veterans discharge or release from active duty in the U.S. military, ground, naval, or air service.

    An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

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    Okta

    The foundation for secure connections between people and technology

    Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

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    LocationChicago, IL

    Skills

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