Senior Manager Wrike

Austin, TX
Remote

$78.04–$105.58 Per Hour
Instant Apply

30+ days ago

Job Description

Our client, a Credit Card Company, is looking for a Senior Manager – Wrike for their Austin, TX location.

Responsibilities:

Governance:
Configure and maintain Wrike account settings, including account-level templates, custom fields, custom item types, and user groups. Drive resolution of governance issues.
Develop and implement best practices for Wrike usage across the organization.
Lead the Wrike Governance Council: a team of Admins with bi-Monthly calls, creating a supportive center of excellence environment to discuss new features, updates and governance issues.
License Management:
Assign new licenses, manage user permissions, license types, and user groups.
Offboard departing team members by deactivating accounts
Maintain license group dashboard
Lead a quarterly license audit with the Wrike Governance Council / Team Admins to identify users who can be downgraded or no longer need a license
Team Onboarding And User Enablement:
Support new team admins with designing and optimizing their workspaces, developing dashboards, reports, custom item types, request forms, etc. to fit the teams’ needs
Provide training and support to new teams and new users
Analyze team workflows and identify opportunities to improve efficiency within Wrike
Troubleshoot basic Wrike user issues and answer questions regarding functionality
Work with team leads and Wrike to bring and share best practices and customer success opportunities
Enabling New Capabilities / Technology:
Support new technology integrations and roll-outs, including Teams/Outlook integration user training, Wrike MCP Server implementation
Stay up-to-date on the latest Wrike features and updates, recommending and implementing those that benefit the team.
Collaborate with the IT team to resolve any complex technical problems.

Requirements:

Minimum 3 years of experience managing Wrike or another enterprise platform (Wrike/Asana/Workfront Certification is a plus).
Wrike power user and/or consulting experience
Strong understanding of project management methodologies and best practices.
Excellent organizational skills with a keen eye for detail.
Proven ability to manage multiple tasks simultaneously and prioritize effectively.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with various teams.
Proficiency in using web-based applications and software.
Problem-solving skills and the ability to find solutions independently

Why Should You Apply?

Health Benefits
Referral Program
Excellent growth and advancement opportunities

Why Should You Apply?

Numbers & Facts

Location	Austin, TX ( Remote)
Salary	$78.04–$105.58 Per Hour

Skills

Best Practicesunmatched
Communication Skillsunmatched
Consultingunmatched
Credit Cardsunmatched
Detail Orientedunmatched
Establish Prioritiesunmatched
Health Planunmatched
Identify Issuesunmatched
Internet Applicationunmatched
Interpersonal Skillsunmatched
License Managementunmatched
MCP - Microsoft Certified Professionalunmatched
Microsoft Outlookunmatched
Multitaskingunmatched
Onboardingunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Product/Service Launchunmatched
Project/Program Managementunmatched
Reporting Dashboardsunmatched
Resolve Customer Issuesunmatched
Team Playerunmatched
Technical Supportunmatched
Training/Teachingunmatched
User Groupsunmatched
User Interface/Experience (UI/UX)unmatched
Workflow Analysisunmatched

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