This hands-on role will connect campaign and customer data to business results, helping marketing leadership understand what is working and where to invest.
Reporting to the Marketing & Brand Manager, you'll build reporting, guide performance improvements and collaborate with an established team of customer insights analysts. This role has no direct reports.
Responsibilities
Analyze performance across digital advertising, email, direct mail, branch and community marketing.
Connect data across campaigns, channels and customer segments to assess marketing effectiveness.
Build Power BI dashboards and reports tracking acquisition costs, conversions, campaign ROI and customer lifetime value.
Translate findings into clear recommendations on budget allocation, targeting, messaging and channel mix.
Support customer segmentation, campaign testing, retention and cross-sell analysis.
Present insights to marketing leadership, executives and finance partners.
Partner with analysts, IT, agencies and vendors to improve tracking, data accuracy and reporting.
Qualifications
4+ years of experience in marketing analytics, performance measurement or a related data-focused marketing role.
Hands-on Power BI experience and working knowledge of SQL.
Demonstrated ability to turn analysis into business recommendations and measurable results.
Strong communication skills, including presenting findings to non-technical and executive audiences.
Experience combining data from multiple systems and working collaboratively across teams.
Banking or financial services experience preferred; strong candidates from other industries will be considered.
Google Analytics, CRM and marketing automation experience helpful; Klaviyo familiarity is a plus.
The Opportunity
Shape the marketing measurement approach, build reporting capabilities and directly influence business decisions in a collaborative environment. Remote work is available within the listed states, with quarterly in-person meetings.
Numbers & Facts
Location
Pittsburgh, Pennsylvania
Skills
Advertisingunmatched
Analysis Skillsunmatched
Banking Servicesunmatched
Brand Managementunmatched
Budget Managementunmatched
Campaignsunmatched
Channel Strategiesunmatched
Communication Skillsunmatched
Cross-Sellingunmatched
Customer Relationship Management (CRM)unmatched
Customer Support/Serviceunmatched
Customer/Client Researchunmatched
Data Qualityunmatched
Direct Mailunmatched
Financeunmatched
Financial Servicesunmatched
Google Analyticsunmatched
Leadershipunmatched
LifeTime Value (LTV)unmatched
Market Segmentationunmatched
Marketingunmatched
Marketing Automation Softwareunmatched
Performance Analysisunmatched
Performance Managementunmatched
Performance Metricsunmatched
Power BIunmatched
Reporting Dashboardsunmatched
Reporting Skillsunmatched
Return on Investment (ROI)unmatched
SQL (Structured Query Language)unmatched
Sales Analysisunmatched
Team Playerunmatched
Work From Homeunmatched
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