Senior Metrology Field Service Engineer

Hiring: Senior Metrology Field Service Engineer

Location: Greater Boston, MA (New England Territory)
Job Type: Full-Time, Permanent
Work Arrangement: Field-Based
Experience: 3 6 Years Preferred
Travel Requirement: 75%+ (Extensive Travel Required)
Salary: $80,000 $100,000 Base Salary (Depending on Experience and Skill Set)

Job Summary

We are seeking an experienced Senior Metrology Field Service Engineer to support customers across the New England territory. The ideal candidate will have hands-on experience with dimensional metrology equipment, precision measuring instruments, calibration, troubleshooting, and equipment repair.

This role involves independently performing equipment installations, preventive maintenance, calibration, repairs, and technical support at customer locations. The position requires strong mechanical and electrical troubleshooting abilities, excellent customer service skills, and a willingness to travel extensively.

Key Responsibilities

Equipment Installation & Technical Support

• Install, commission, and validate dimensional metrology equipment.

• Troubleshoot, diagnose, and repair precision measuring equipment.

• Perform mechanical, electrical, and basic software troubleshooting.

• Support software upgrades, system configurations, and equipment optimization.

Calibration & Maintenance

• Perform calibration, preventive maintenance, and equipment repairs.

• Identify required replacement parts and prepare service plans.

• Maintain accurate service records, repair documentation, and parts usage reports.

• Ensure equipment operates accurately and reliably.

Customer Support

• Provide technical assistance and troubleshooting at customer sites.

• Train customers on equipment operation and basic maintenance.

• Identify additional service requirements and communicate recommendations.

• Maintain strong customer relationships through professional service.

Qualifications & Requirements

• Associate degree in a technical field or equivalent hands-on technical experience preferred.

• 3 6 years of experience in field service engineering, equipment repair, or a related technical role.

• At least 1 year of experience with calibration or precision measuring equipment.

• Strong knowledge of mechanical, electrical, and equipment troubleshooting.

• Experience with dimensional metrology equipment is highly preferred.

• Excellent problem-solving and customer service skills.

• Valid driver's license with the ability to travel independently.

• Willingness to travel 75% or more throughout the assigned territory.

Compensation & Benefits

• Base Salary: $80,000 $100,000, depending on experience and skill set.

• 401(k) retirement plan.

• Health and dental insurance.

• Paid time off (PTO).

• Professional development and technical training opportunities.

Work Schedule: Monday Friday, regular business hours.

Hiring Preference: Immediate hiring. Candidates available to start sooner will be preferred.