Senior MMIS Systems Analyst – Medicaid Operations

Pay Range: $60.65hr - $65.65hr

Job Overview:

The principal duties of this position are to serve as a systems analyst for the MMIS team under general supervision by the Bureau Chief of Business Systems Management. The systems analyst is responsible for supporting MMIS operational activities including reporting and analytics, systems support, and testing.

Objectives to be Fulfilled by Candidate:

• Serve as a systems analyst for the MMIS team under general supervision by the Bureau Chief of Business Systems Management, taking responsibility for activities supporting MMIS operational activities including reporting, analytics, systems support, and testing.
• Serve as a liaison between the business programs and the IT organization to provide technical solutions to meet user needs.
• Develop, retrieve, and distribute reports and datasets to multiple internal and external stakeholders for purposes of monitoring, reconciliation, and operational processing.
• Perform operational support activities for the legacy MMIS and subsystems, receive and respond to requests and inquiries from business stakeholders, monitor vendor requests, coordinate between business and technical staff, identify trending issues to escalate to program management as needed, translate business requests into system requirements, and serve as a subject matter expert associated with content, processes, and procedures.
• Perform complex analysis, design, and testing to meet the needs of the users of MMIS and its subsystems.
• Review and verify QA and UA results as assigned, and document issues and defects for triage and resolution.
• Proactively identify risks, issues, and action items leading to possible solutions.
• Interact with internal and external organizations including vendors, state and federal government agencies, state providers, and other stakeholders.
• Work collaboratively with the MMIS vendor teams to support SDLC processes as well as client-specific code library changes to COBOL and JCL programs.
• Follow standard SDLC processes and contribute to ongoing process improvement.
• Demonstrate strong verbal and written communication skills.

Required Skills:

• 5+ years of Medicaid or healthcare experience, including experience working with Medicaid claims and provider operations concepts.
• Proficiency in COBOL programming language.
• 5+ years of experience operating healthcare Mainframe systems for payers as a technical analyst or performing related duties.
• 3+ years of experience with EDI transactions, including managing companion guides.
• Experience working with a Medicaid eligibility or enrollment information system in an operations capacity.
• Understanding of MMIS mainframe capabilities and intricacies.
• Experience with MVS COBOL, JCL, IDMS/NETWORK, CA-ADS, CHANGEMAN, and SAS.

Preferred Skills:

• Subject Matter Expertise as it relates to MMIS Operations.
• Proficiency in data analysis tools and techniques, such as SAS, Excel, data visualization tools, and statistical analysis software.
• Experience providing status reports and other technical or operational reports in a clear and concise manner.

Required Education:

• Bachelor's degree in a technical, business, or healthcare field.
• 7+ years of equivalent experience in systems analysis or computer systems development/modification may be substituted.

Additional Skills/Duties:

• Self-motivated and able to learn on the job with little guidance.
• Ability to review job schedules and logs to troubleshoot issues.
• Experience working in a cross-functional team environment.
• Superb written and oral communication skills, including the ability to relay complex technical instructions and requests.
• Ability to communicate effectively with team members, technical teams, key stakeholders, and vendors.