Senior Mortgage Loan Processor & Team LeadLocation: San Antonio, TX, 78230ABOUT MY EDUCATION SOLUTIONS My Education Solutions' (MES) mission is to help clients successfully reduce their student loan debt through counseling, enrollment, and administrative services of the Federal Student Loan Forgiveness programs, so our Clients can afford to live the life they dreamed of when they decided to advance their education. Job Summary: Angel Ventures Inc is seeking an experienced Senior Mortgage Loan Processor & Team Lead to oversee loan processing operations and provide leadership to a team of loan processors. The ideal candidate will have extensive experience in mortgage loan processing, a strong background in compliance and regulatory standards, and supervisory experience leading a team in a fast-paced environment. Key Responsibilities: Leadership & Team Management - Lead, mentor, and train a team of mortgage and student loan processors.
- Serve as the primary point of contact for escalated loan issues, ensuring timely and effective resolutions.
- Oversee daily workflow, assign tasks, and monitor team performance to maintain efficiency.
- Develop and implement process improvements to enhance accuracy and streamline operations.
- Ensure all loan processing staff adhere to company policies, compliance standards, and industry regulations.
- Provide regular performance feedback and conduct training sessions to enhance team knowledge and efficiency.
Mortgage Loan Processing - Review and verify mortgage loan applications for accuracy, completeness, and compliance.
- Work closely with loan officers, underwriters, and clients to gather and validate necessary documentation.
- Ensure the timely processing and submission of mortgage loan applications to underwriting.
- Monitor the loan pipeline and prioritize workload to meet strict closing deadlines.
- Stay updated on mortgage lending policies, regulatory requirements, and industry trends.
Student Loan Processing - Assist borrowers with federal student loan repayment options, including PSLF and IDR plans.
- Guide clients through student loan consolidation applications and annual employment certification forms.
- Educate borrowers on eligibility requirements and loan forgiveness opportunities.
- Communicate with student loan servicers on behalf of clients as needed.
- Maintain accurate records of student loan applications and documentation.
Qualifications & Skills: - Experience: Minimum of 3+ years in mortgage loan processing, with at least 2 years in a supervisory or leadership role.
- Leadership: Strong experience managing, training, and mentoring loan processors.
- Technical Skills: Proficiency in loan origination systems, compliance regulations, and mortgage underwriting guidelines.
- Industry Knowledge: Deep understanding of mortgage lending laws and processes, with familiarity in student loan programs.
- Customer Service: Excellent communication and interpersonal skills with a client-first approach.
- Detail-Oriented: Strong organizational skills and ability to manage multiple priorities efficiently.
- Problem-Solving: Ability to analyze loan scenarios and troubleshoot processing issues.
Preferred Qualifications: - Mortgage Loan Processor (MLP) certification or equivalent.
- Experience with student loan servicers and federal loan processing platforms.
- Strong knowledge of federal and state mortgage lending regulations.
Benefits: - Competitive salary based on experience
- Health, dental, and vision insurance
- Paid time off and holidays
- Professional development and training opportunities
- Supportive and collaborative work environment
How to Apply: If you are an experienced mortgage loan processor with strong leadership skills, we invite you to apply! Please submit your resume and a cover letter outlining your experience and qualifications.
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