Senior Network Engineer - VoIP

As the Senior Network Engineer, you would work with a team in Birmingham to design, implement, and troubleshoot voice and data communications systems for all company locations across the states. The team provides integration and consulting services to all internal departments and systems. systems. Primary focus for this position is enterprise VoIP systems (preferably Cisco) and cloud-based collaboration environments (Microsoft Teams voice, D365 Voice Channel or similar.) Term - Permanent Position

Required Skills & Experience

• High school diploma or equivalent required - college degree preferred
• Experience managing a mix of connectivity, performance, security, and compliance settings for Outlook and Teams.
• Minimum of 5 years' experience in planning, implementing, and maintaining critical environments
• 5 - 7 years networking experience similar to:
  • Wide-area networking technologies, protocols, and related hardware (Cisco, Arista, Fortinet, etc.)
  • Enterprise voice systems: Cisco CUCM, UCCX, Teams voice, D365 voice, cloud-based collaboration systems
  • SD-WAN/VPN/Basic Firewall (Prefer Fortinet)
  • Data Center, Cloud, Branch and Internet connectivity - basic routing & switching familarity
• Extensive experience with Ethernet switching, packet analysis, and large-scale LAN and WAN deployments.
• Enterprise network management tools - PRTG, Fortinet Suite, Arista Cloud Vision, etc.
• Experience with network disaster recovery implementations - including cloud
• Strong written & verbal communications skills

What You Will Be Doing

• Design and implement voice modernization strategy
• Voice network monitoring & reporting (QoS)
• Provide 3rd level network support & problem resolution
• Provide network architecture planning, design and implementation
• Interact with other corporate teams for enterprise level projects
• Provide voice communication capacity management
• Maintain WAN/LAN documentation and business recovery procedures
• Change management, software updates and configuration management
• Evaluate & recommend networking hardware and software - data center and branch
• Operate and maintain the network management platforms
• Professionally interact with NOC, Operations, vendors and support teams to maintain stable network environment
• Security conscious network design

About the Benefits

• The offer - benefits package includes but is not limited to options for Medical, Dental and Vision insurance, Basic Life and AD&D insurance, 401(k), tuition reimbursement, vacation, sick, and holiday pay, bereavement leave, adoption assistance plan.