Senior People Operations and Systems Analyst

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Summary

The Senior People Operations and Systems Analyst is an exciting opportunity for someone who wants to make a meaningful impact on an amazing group of employees. This role supports our global management team and employees by owning and optimizing our HR systems—primarily Workday—and designing effective, scalable people processes.

Approximately 50% of this role is focused on hands-on Workday administration and configuration, with the remainder dedicated to process design, optimization, analytics, and operational improvement across People Operations (not limited to Workday). This highly visible role has a strong focus on enhancing the employee experience while enabling data-driven decision-making and operational excellence.

At DI, curiosity and an innovative mindset matter. We pride ourselves on a culture that is kind, inclusive, and enables open, creative thinking.

Essential Functions and Responsibilities:

Workday Administration & HR Systems (Approx. 50%)

• Serve as a primary Workday administrator and subject matter expert, responsible for ongoing configuration, maintenance, optimization, and support across HR modules (e.g., Core HCM, Recruiting, Compensation, Performance, Learning, Reporting)

• Design, configure, and maintain Workday business processes, approvals, security roles, data validations, and calculated fields

• Manage Workday releases and enhancements, including requirements gathering, impact analysis, testing, deployment, and communication

• Troubleshoot system issues, monitor integrations, resolve configuration challenges, and partner with vendors or Workday support as needed

• Ensure data integrity, compliance, and a strong user experience for employees, managers, and HR

People Operations Process Design & Optimization

• Design, implement, and optimize end-to-end people operations processes, leveraging Workday where appropriate, but not limited to Workday-based solutions

• Analyze current workflows across the employee lifecycle and redesign processes to improve efficiency, clarity, scalability, and employee experience

• Maintain a deep understanding of HR workflows, policies, procedures, business objectives, regulatory requirements, and industry practices to anticipate and respond to changing needs

• Identify and implement process improvement opportunities that streamline People Operations and promote innovation

Projects, Analytics & Enablement

• Manage people operations and systems-related initiatives through the full lifecycle: requirements gathering, configuration, testing, implementation, and adoption

• Provide data analysis across talent attraction, development, performance, and retention to answer key business questions

• Identify key analytics and insights to improve workforce planning, operational effectiveness, and employee experience

• Design dashboards and reports, assess usage, and enable data self-service for the business

• Design and implement surveys for candidates, new hires, and employees, including the annual employee engagement survey

• Develop training materials, presentations, job aids, and documentation to support process and system understanding

• Remain current on HR systems, data strategies, and best practices to continuously improve how technology supports the business

Requirements

Knowledge, Skills, and Abilities:

• Minimum 4+ years of hands-on Workday administration and configuration experience (required)

• Strong knowledge of HR information systems, with deep expertise in Workday

• Demonstrated experience designing and improving people operations processes beyond system configuration

• Solid understanding of core HR functions (recruiting, leave of absence, performance management, compensation, learning, etc.)

• Strong project management, written, and verbal communication skills

• Data-driven and analytical; enjoys identifying metrics and insights to solve business problems

• Ability to handle confidential information with judgment and discretion

• Ability to build and maintain relationships with a wide range of business stakeholders

• Demonstrated learning mindset and adaptability

• Proficiency with Microsoft tools, including Outlook, Word, MS Forms, Power BI, PowerPoint, and advanced Excel

• Must comply with and pass initial background check and drug screening, as well as subsequent background checks, drug screenings and vaccine requirements as required by customer contracts

• Ability to follow DI’s policies, procedures, system usage practices.

• Must have unrestricted work authorization in the United States

Preferred skills and experience:

• Demonstrate experience with AI tools and technologies to enhance HR systems and processes, including automation, data analysis, and workflow optimization

Education and/or Experience

• Bachelor’s degree or equivalent combination of education, training, and experience

• Minimum 4 years of experience supporting an operations team re: people operations, HR systems, and HR analytics

Physical Requirements/Working Conditions:
Primarily office-based with frequent use of computers and virtual meeting tools. Occasional travel for partner/client meetings or industry events (up to 10%).

Supervision Level

Reports to the People Operations Manager.

Compensation and Benefits 

• Salary Range: $110,600 - $142,200 (Compensation will vary based on skills and experience)

• Bonus Eligibility: Full-time, non-sales employees are eligible for DI’s annual bonus plan based on company and individual performance.

• Benefits: DI offers a competitive benefits package including medical, dental, vision, basic life insurance, paid holidays, paid time off, and a 401(k) matching plan. 

If you like working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities:

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.