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Job Title: Systems Analyst 3
Location: Austin, TX 78711
Duration: 12 Months (09/01/2026 – 09/01/2027)Job Summary
We are seeking an experienced Systems Analyst 3 to provide senior-level functional and technical support for an enterprise PeopleSoft CAPPS Financials environment, with primary responsibility for the Travel & Expense (T&E) module. The ideal candidate will possess extensive experience in PeopleSoft FSCM 9.2, system configuration, production support, functional analysis, testing, reporting, security, and enterprise financial systems. This role requires close collaboration with business stakeholders, technical teams, and managed service vendors to ensure the stability, security, and continuous improvement of the CAPPS Financials platform.
Key Responsibilities
PeopleSoft CAPPS Functional Support
Serve as the functional Subject Matter Expert (SME) for the CAPPS Travel & Expense (T&E) module.
Provide production support, troubleshoot functional issues, and resolve system defects.
Configure and maintain PeopleSoft Financials modules, including Travel & Expense.
Lead business process improvements and support system enhancements.
Coordinate application releases, patches, and change management activities.
Support module integrations across Financials applications.
Develop reports and provide analytical support for business users.
Deliver end-user training and ongoing functional support.
Functional Configuration
Configure and maintain:
Travel & Expense Business Units
Expense Types and Categories
Expense Reports and Cash Advances
Travel Authorizations
Per Diem and Mileage Rates
Corporate Credit Card Integrations
Approval Workflows and Routing Rules
Tax Configuration
Accounting Defaults and ChartField Mapping
Accounts Payable and General Ledger Integrations
CAPPS System Codes
Technical Responsibilities
Utilize PeopleSoft Application Designer for application support.
Develop and troubleshoot SQL queries.
Customize reports using SQR and BI Publisher.
Support PeopleSoft security, including multi-tenancy requirements.
Implement and maintain IT security measures to protect enterprise systems.
Batch Processing & Production Support
Monitor CAPPS batch jobs and scheduled processes.
Track job execution and resolve processing failures.
Validate batch outputs and maintain processing documentation.
Coordinate job scheduling, dependencies, and performance optimization.
Escalate production issues following established procedures.
System Administration & Tools
Work with:
PeopleSoft Update Manager (PUM)
Change Assistant
Fluid User Interface
Lifecycle Management
Selective Adoption
Elasticsearch/Search Framework
Data Migration
Compare Reports
Project & Business Support
Gather and analyze business requirements.
Prepare Functional Design Documents (FDDs).
Support break/fix activities and system enhancements.
Coordinate User Acceptance Testing (UAT) and regression testing.
Participate in module implementations and enterprise projects.
Support Fiscal Year-End activities and system maintenance.
Coordinate with technical teams and managed service vendors.
Service Desk & Incident Management
Provide advanced Level 2 application support.
Resolve complex production incidents.
Manage incidents using ServiceNow, BOSSDesk, or similar ticketing systems.
Participate in Major Incident Management (P1/P2) activities.
Support Disaster Recovery and Upgrade Testing.
Compliance & Governance
Ensure solutions comply with WCAG 2.1 accessibility standards.
Follow ITIL best practices for ITSM and ITAM.
Support SOC-1 audits and security compliance initiatives.
Maintain documentation and ensure adherence to organizational policies and procedures.
Required Qualifications
Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field (or equivalent experience).
10+ years of experience supporting enterprise PeopleSoft Financials environments.
Extensive experience with PeopleSoft FSCM 9.2 Travel & Expense (T&E).
Strong experience with PeopleSoft system configuration and functional support.
Hands-on experience with Application Designer, SQL, SQR, BI Publisher, and Integration Broker.
Experience supporting CAPPS Financials or comparable enterprise ERP systems.
Strong knowledge of batch processing, production support, and enterprise system monitoring.
Experience with PeopleSoft security, multi-tenancy, and NIST security best practices.
Experience with PUM, Change Assistant, Fluid UI, and Elasticsearch.
Strong understanding of ITIL, ITSM, and IT Asset Management principles.
Experience supporting Disaster Recovery testing and production upgrades.
Excellent analytical, troubleshooting, communication, and documentation skills.
Ability to work independently while managing multiple priorities in a fast-paced environment.
Preferred Qualifications
Experience supporting PeopleSoft FSCM 9.2 General Ledger (GL).
Experience supporting PeopleSoft FSCM 9.2 Accounts Payable (AP).
Experience working in large enterprise or public sector ERP environments.
Experience presenting to executive leadership and business stakeholders.
Experience managing enterprise financial system implementations and enhancements.
Knowledge of enterprise auditing, accessibility (WCAG 2.1), and regulatory compliance.
Required Skills
PeopleSoft FSCM 9.2
CAPPS Financials
Travel & Expense (T&E)
General Ledger (GL)
Accounts Payable (AP)
Application Designer
Integration Broker
SQL
SQR
BI Publisher
SAP Business Objects
PUM
Change Assistant
Fluid UI
Elasticsearch
Search Framework
PeopleSoft Security
Multi-Tenancy
NIST Security Standards
Batch Processing (RMJ)
Functional Configuration
Functional Design Documents (FDD)
UAT & Regression Testing
ServiceNow
BOSSDesk
Incident Management
Disaster Recovery
ITIL / ITSM / ITAM
WCAG 2.1
Change Management
Release Management
Business Process Analysis
Stakeholder Management
Production Support
Fiscal Year-End Processing