Imagine what you could do here! The people here at Apple don't just create products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.
We're a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work - and to each other. Because learning from the people here means we're learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar.
The Demo and Merch team owns the end-to-end demo and merchandising experience in Apple Retail stores-from customer entry through device management and fixture design. We power first-party applications showcasing Apples latest hardware, enable store teams to configure and manage demo devices, and provide merchandising technology that empowers teams to create beautiful, high-impact store layouts. As a Senior Product Manager on our team, youll lead the vision and roadmap for Apple Retails groundbreaking 3D digital twin platform-a transformational technology that will reshape how we optimize operations across 500+ stores globally. You'll invent new platforms for merchandising tooling while coordinating dependencies with related systems and platforms across the Retail Technology portfolio. Acting as a trusted advisor and architect, youll partner with Merchandising, Design, Store Operations, Engineering, and Retail leadership to balance cutting-edge 3D technology with merchandising science and data-driven insights, delivering solutions that enhance the customer experience and optimize business processes across our global store footprintLead the multi-year product roadmap for Apple Retails 3D digital twin solution, articulating how digital twin capabilities drive merchandising strategy and enable data-driven store operations Partner with engineering to establish architectural standards, manage 3D scene asset complexity, and ensure performance optimization across global deployments Drive cross-functional alignment on priorities by managing dependencies across Retail, IS&T, Marcom, and Engineering; communicate business impact and drive clarity among ambiguous requirements Serve as trusted advisor to Retail leadership on digital twin technology, weighing strategic trade-offs, organizational alignment, and product strategy across the Retail Technology portfolio7+ years of software delivery experience, with a minimum of 3 years as a Product Manager in software platforms, demonstrating deep knowledge of the complete development lifecycle and proven ability to scale products globally Track record leading complex, cross-functional initiatives with competing priorities; demonstrated ability to navigate organizational complexity and drive alignment across functional areas without direct authority Experience shipping consumer-facing or enterprise products at global scale from concept through market adoption, working effectively with engineering teams to build technology that aligns with business and customer experience goals Hands-on experience with USD or equivalent framework, including demonstrated expertise in asset composition, layering, and performance optimization; proven ability to influence technical architecture decisionsDeep domain expertise spanning merchandising tools, retail operations, and data analytics; ability to identify and operationalize cross-functional solutions at global scale. Familiarity with Revit, BIM (Building Information Modeling), or architectural design workflows. Proven expertise in influencing and leading cross-functional teams without direct authority; ability to build credibility with executive sponsors and navigate ambiguity in early-stage strategic work. Demonstrated ability to operate independently on ambiguous, high-stakes initiatives; comfortable operating with incomplete information and leading teams to clarity through research and stakeholder collaboration.
We’re a diverse collection of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. The people who work here have reinvented entire industries with the Mac, iPhone, iPad, and Apple Watch, as well as with services, including iTunes, the App Store, Apple Music, and Apple Pay. And the same passion for innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it.
There’s a place here for every kind of brilliant. Everyone here is an innovator, or an innovator-to-be, no matter what your team or your role. So bring your passion, courage, and original thinking and get ready to share it, because every new product, service, or feature we invent is the result of people working together to make each others’ ideas stronger. Innovation at this level depends on people who represent the variety of the human experience and inspire us with their own fresh perspectives. Together, we’ll do amazing work that can make a difference in people’s lives. Including your own. Learn more about working at Apple.