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Senior Product Marketing Manager, Alexa Influencer and Social Operations, Alexa/ Alexa+ Brand Marketing

Amazon.com Inc
  • Seattle, WA
    2 days ago

    Job Description

    We are seeking a Senior Product Marketing Manager to drive the growth and execution of our Influencer Program while supporting broader Social Operations for Alexa+ brand marketing. This individual contributor role is responsible for scaling the influencer program, identifying new opportunities, testing innovative approaches, and driving ideas from concept to execution, while also contributing to the operational excellence of our social media programs. The ideal candidate is a proactive, execution-oriented marketer who combines creative thinking with strong operational rigor and a passion for the creator economy.

    Key job responsibilities

    Influencer Program Growth & Execution

    Drive the growth and scaling of the Alexa+ influencer program, identifying new creator partnerships, platform opportunities, and content formats to expand reach and engagement

    Lead the end-to-end execution of influencer campaigns, including talent sourcing, briefing, content review, approvals, and delivery across platforms (TikTok, Instagram, YouTube, Snapchat, and emerging channels)

    Proactively pitch and develop new ideas to evolve the program, including new content types, creator tiers, platform strategies, cultural moments, and audience-specific approaches

    Manage influencer relationships and day-to-day communications with creators, agents, and agency partners to ensure campaigns are delivered on time, on brief, and on budget

    Coordinate influencer content production across multiple content types including feature inspiration, deals/high-value events, reactive/culturally connected content, and high-production-value creator partnerships

    Own the influencer campaign calendar, ensuring alignment with broader social and marketing flight plans

    Track and manage influencer budgets, including PO creation, invoicing, and spend reconciliation

    Design and execute content testing frameworks, analyzing performance by audience segment and platform to surface insights and inform program evolution

    Monitor influencer content performance against KPIs including impressions, CPM, VCR, CTR, and engagement rate, and compile post-campaign reporting and retrospectives with actionable recommendations

    Stay ahead of industry trends, platform changes, and creator economy developments to bring forward-looking ideas and competitive insights to the team

    Social Operations Support

    Support day-to-day social media operations, including content calendar coordination, publishing workflows, and platform-specific execution

    Assist with social monitoring and listening efforts, tracking customer sentiment, product feedback, and brand health across social platforms

    Help maintain and improve operational processes for campaign delivery, vendor onboarding, and cross-functional coordination

    Support social analytics and reporting, pulling data and compiling insights to inform the broader social strategy

    Coordinate with customer service, communications, and PR teams on social escalations and real-time response needs

    Contribute to the operational readiness of marketing moments and campaign launches

    Cross-Functional Coordination & Innovation

    Partner closely with the Social & Partnerships Lead to translate strategic direction into executable plans and timelines, while proactively surfacing new ideas and opportunities to grow the program

    Coordinate with agency partners, creative teams, paid media, and campaign delivery to ensure integrated execution across flights

    Manage vendor relationships, including onboarding new partners, tracking deliverables, and ensuring compliance with brand guidelines

    Serve as a central point of coordination across influencer, social, and campaign workstreams, proactively identifying risks and resolving blockers

    Champion a test-and-learn culture, proposing experiments and pilots to push the program forward and unlock new growth levers

    About the team

    Alexa Marketing is a dynamic team of advertising, media, social, lifecycle, and channel marketers. We are a diverse and collaborative team united by our mission to make Alexa an indispensable part of customers" lives.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Advertisingunmatched
    • Amazon Alexaunmatched
    • Billingunmatched
    • Brand Marketing (Branding)unmatched
    • Budget Managementunmatched
    • Calendar Managementunmatched
    • Campaignsunmatched
    • Candidate Sourcingunmatched
    • Channel Marketingunmatched
    • Click Through Rate (CTR)unmatched
    • Cross-Functionalunmatched
    • Customer Support/Serviceunmatched
    • Data Collectionunmatched
    • Flight Planningunmatched
    • Industry/Trade Analysisunmatched
    • Maintain Complianceunmatched
    • Marketingunmatched
    • Marketing Campaignunmatched
    • Marketing Planunmatched
    • Media Campaignsunmatched
    • Multiplatform/Cross-Platformunmatched
    • Onboardingunmatched
    • Operational Improvementunmatched
    • Operational Supportunmatched
    • Operations Processesunmatched
    • Performance Analysisunmatched
    • Performance Metricsunmatched
    • Presentation/Verbal Skillsunmatched
    • Process Improvementunmatched
    • Product Marketingunmatched
    • Public/Media/Press/Analyst Relationsunmatched
    • Purchase Ordersunmatched
    • Reconciliationunmatched
    • Relationship Managementunmatched
    • Risk Analysisunmatched
    • Sales Prospectingunmatched
    • Social Mediaunmatched
    • Social Media Marketingunmatched
    • Strategic Planningunmatched
    • Supplier Relationship Management (SRM)unmatched
    • Team Playerunmatched
    • Testingunmatched
    • Time Managementunmatched
    • Vendor/Supplier Relationsunmatched
    • YouTubeunmatched

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