Senior Product Marketing Manager, Customer Advocacy

Immediate need for a talented Senior Product Marketing Manager, Customer Advocacy. This is a 06+ Months Contract opportunity with long-term potential and is located in Mountain View, CA (Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-30774

Pay Range: $85 - $92/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:

• Develop a framework defining key customer benefits and proof points across ICP segments.
• Establish a repeatable process to identify and engage advocacy-ready customers, building a sustainable pipeline.
• Lead structured customer interviews to create compelling case studies, testimonials, and social proof assets.
• Partner with video and creative teams to ensure customer stories are effectively captured and communicated.
• Maintain regular reporting on the performance of the social proof program, tracking asset usage and engagement.

Key Requirements and Technology Experience:

• 5+ years of experience in product marketing, customer marketing, or customer advocacy, with direct ownership of case studies, testimonials, or customer reference programs.
• Strong customer interviewing, storytelling, and content development skills.
• Experience building processes and programs in an undefined or emerging space, including 0-to-1 program development.
• Experience partnering with video, creative, or content teams on customer testimonial programs.
• Experience working with B2B or mid-market SaaS customers.
• Familiarity with ICP-based segmentation, customer personas, and messaging frameworks.
• Experience measuring and reporting on customer advocacy, social proof, or content program performance.

Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
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