Senior Production Manager

Village Handcrafted Cabinetry is a leading custom cabinet manufacturer with over 25 years of industry experience. We pride ourselves on delivering high-quality products and exceptional service to our clients. The Senior Production Manager is responsible for overseeing daily operations across the Fabrication, Cabinet Making, Finishing/Assembly and Delivery/Installation & Project Management departments at Village Handcrafted Cabinetry.

This position provides leadership and accountability to department managers, ensuring projects move efficiently through manufacturing while meeting quality standards, production schedules, customer commitments, and profitability targets.

The Senior Production Manager will work closely with Engineering, Design, and other departments to resolve operational issues, improve processes, manage resources, and ensure projects are completed on time and within budget.

ESSENTIAL DUTIES

Operations Management

• Oversee daily operations across the Fabrication, Cabinet Making, Finishing/Assembly and Delivery/Installation & Project Management departments.
• Directly manage the department leaders in each functional area.
• Establish clear expectations and hold department managers accountable for performance, quality, and deadlines.
• Ensure proper coordination and communication between departments.
• Identify production bottlenecks and implement solutions to maintain workflow.
• Address operational issues that cannot be resolved at the department level.
• Ensure projects are completed according to approved specifications, schedules, and quality standards.

Production Planning and Scheduling

• Work with department managers to establish and maintain production, finishing, and delivery schedules.
• Monitor project progress and adjust priorities, staffing, and resources as needed.
• Coordinate with Engineering and Design to ensure projects are ready for production.
• Identify potential delays and communicate schedule changes to appropriate stakeholders.
• Ensure completed cabinetry is ready for delivery and installation as scheduled.

Quality Control

• Establish and maintain consistent quality standards across all departments.
• Ensure quality inspections are completed at appropriate stages of manufacturing.
• Work with department managers to identify and correct recurring quality issues.
• Monitor defects, rework, and customer-related quality concerns.
• Ensure corrective actions are implemented to prevent repeat issues.

Leadership and Employee Management

• Provide direction, coaching, and support to department managers.
• Establish performance expectations and conduct regular performance reviews.
• Hold managers accountable for employee productivity, attendance, quality, and adherence to company policies.
• Partner with HR on hiring, staffing, performance management, and disciplinary matters.
• Identify training needs and support employee development.
• Promote teamwork and communication between departments.

Financial Performance, Cost Control and Continuous Improvement

• Own the financial performance of production operations, ensuring projects are delivered on budget and meet or exceed target profit margins. Track estimated versus actual job costs (labor, materials, finishing, and installation), identify the causes of overruns, and correct them before they erode project profitability.
• Scale production capacity and throughput to support revenue growth while protecting margins and customer experience. Partner with Sales, Design, Engineering, and leadership on capacity planning, lead times, and pricing inputs so customer commitments are achievable, delivered to Village Handcrafted quality standards, and profitable.
• Monitor labor utilization, overtime, material waste, and rework.
• Identify opportunities to improve manufacturing efficiency and reduce operating costs.
• Develop and maintain standard operating procedures across departments.
• Review operational performance and recommend process improvements.
• Ensure equipment, materials, and staffing resources are used efficiently.
• Provide leadership with regular updates on operational and financial performance, including project margins, cost trends, and emerging concerns.

Safety and Compliance

• Ensure department managers enforce company safety policies and procedures.
• Promote safe operation and maintenance of manufacturing equipment.
• Address unsafe working conditions and ensure corrective action is taken.
• Ensure employees receive appropriate safety training and follow established procedures.
• Maintain a clean, organized, and safe working environment.

SKILLS AND EXPERIENCE

• Strong understanding of custom cabinetry manufacturing and finishing processes.
• Experience managing multiple departments and supervising managers or team leaders.
• Knowledge of production scheduling, workflow management, and resource planning.
• Ability to read and interpret cabinetry drawings, specifications, and production documentation.
• Strong understanding of quality control and manufacturing processes.
• Experience monitoring labor costs, productivity, and operational performance.
• Experience managing project budgets, job costing, and profit margin performance.
• Ability to identify operational problems and implement practical solutions.
• Strong leadership, communication, and organizational skills.
• Ability to establish accountability and manage competing priorities.
• Proficiency with production management systems and Microsoft Office.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Minimum 7 years of experience in cabinetry, architectural millwork, woodworking manufacturing, or a closely related industry.
• Minimum 5 years of management experience, including responsibility for multiple teams or departments.
• Previous experience supervising managers or team leaders preferred.
• Demonstrated experience managing production schedules, quality, staffing, operational costs, and project profitability.
• Knowledge of Lean manufacturing and continuous improvement practices preferred.
• High school diploma or equivalent required. Additional education in manufacturing, operations management, or a related field preferred.

PHYSICAL REQUIREMENTS

• Ability to walk and stand for extended periods while working throughout the manufacturing facility.
• Ability to navigate active production areas.
• Ability to work in environments with manufacturing equipment, noise, dust, and finishing operations.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

COMPANY STANDARDS

• The employee will represent the Company in a positive, professional manner with fellow employees and within the communities served.
• The employee will encourage and maintain teamwork throughout the company and will communicate all pertinent information in a timely and effective manner.
• The employee will endeavor to maintain our integrity by embracing high ethical standards and adhering to company policies.
• Consistently demonstrates Company's Guiding Values of Quality, Customer Satisfaction, Integrity, Teamwork, and Community.