Senior Program Analyst - Change Management

Job Title: Senior Program Analyst - Change Management 

Location: Richmond, VA

Position Type: Contract 

Duration: 6 / 12 Month

Work Type: Hybrid

Rate: Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

The Senior Program Analyst for Change Management will lead business-focused efforts to implement critical data management tools across VDOT, including IBM Knowledge Catalog, Data Stage, Snowflake, Collibra, Safe FME, and ArcGIS Enterprise.
This role will focus on managing change initiatives for data program impacting a very large group of end users.
Analyst in this role will create strategic communications, engage with stakeholders within IT and business, support leadership, and develop a robust training plan to ensure effective adoption of these tools.

• Design and implement a change management framework to support the introduction of new data management tools across the organization.
• Collaborate with project teams to ensure change management activities align with broader project timelines and objectives.
• Engage with stakeholders to understand their concerns and ensure smooth adoption of new technologies.
• Develop and execute change management and communication plans tailored to large-scale implementation.
• Analyze current processes, identifying barriers to successful change, and develop strategies to overcome them.
• Secure leadership support and commitment for successful implementation and user adoption.
• Develop a comprehensive training plan to educate and guide the 8,000+ end users in effectively using the new tools.
• Create and distribute communication materials, presentations, and training to guide end users through the changes.
• Establish feedback loops to gather insights from end users and adjust strategies to improve adoption.
• Track, evaluate, and report progress on change initiatives using established change management models and frameworks.
• Coach and provide guidance to VDOT leadership in managing and supporting the transition.

Required Skills and Experience:

• Bachelor’s degree with a minimum of 8 years of experience in change management, project analysis, or a related field.
• Certification in change management (e.g., Prosci or similar).
• Extensive experience managing large-scale projects impacting 5,000+ end users.
• In-depth knowledge and experience with data management tools such as IBM Knowledge Catalog, Data Stage, Snowflake, Collibra, Safe FME, and ArcGIS Enterprise.
• Strong understanding of change management principles, methodologies, and tools.
• Experience working with government agencies or large-scale organizations.
• Experience developing comprehensive training plans for end users.
• Knowledge of project management tools and methodologies.
• Excellent written and verbal communication skills, with the ability to simplify complex concepts for diverse audiences.
• Strong analytical and problem-solving skills, with the ability to address barriers to successful change implementation.
• Ability to work independently in a fast-paced and dynamic environment.

ABOUT Ztek:

Website:www.ztekinc.com

Ztek Consulting Inc is a minority- and woman-owned business enterprise that leverages a unique blend of human talent, machine learning algorithms, and artificial intelligence to provide customized talent management solutions for clients. Ztek’s diversity-focused hiring models have proven successful, particularly in hiring veterans. The company's veteran-focused hiring and deployment program, Z-V.E.T, matches skilled veterans with clients' needs in various areas.

Disclaimer:

Ztek is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Ztek is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at "To apply, click the Monster apply button" Please indicate the specifics of the assistance needed. Ztek encourages all interested and qualified candidates to apply for employment opportunities. Ztek does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.