Senior Program Assistant (DCC@Fishkill) Evenings and Weekends

About Dutchess Community College:

Located in the heart of New York's beautiful and historic mid-Hudson Valley, just 90 minutes north of New York City, Dutchess Community College (DCC) is one of 64 colleges within the State University of New York, the largest comprehensive public higher education system in the country.

DCC's strategic direction is guided by four lenses through which we view our work: Students. Learning. Community. Growth. We are committed to respecting individuality, embracing diversity, being "student-ready," partnering with and serving our community inclusively. The College welcomes and seeks to grow pools of prospective employees who share and are anxious to support the institution's core values: Excellence. Collaboration. Engagement. Equity. Innovation.

Job Description:

This is a mid-level position responsible for providing direct support to a program or service. The position is found across a variety of offices and departments and requires the performance of various program support activities in addition to more routine clerical work. The incumbent typically has significant interaction with a variety of internal staff or people from outside the unit to provide detailed information and to resolve certain problems. The incumbent is often the expert in the subject area, or has responsibility for the day-to-day operation of the service. The position differs from Program Assistant and Principal Program Assistant in that it generally falls between the two titles in areas such as complexity of program, independence, number of individuals supervised, and overall impact of the service. Work is performed fairly independently under prescribed guidelines, with unusual or precedent changing problems referred to the supervisor. The position may be responsible for supervising the work of a small group of lower level employees, including performance, counseling, appraisals and scheduling for coverage.

Typical work activities for incumbents in this title include those listed below in addition to those work activities performed by lower level clerical support titles. They are indicative of the level and types of activities performed by incumbents in this title. They are not meant to be all inclusive and do not preclude a supervisor from assigning activities not listed which could reasonably be expected to be performed by an employee in this title.

• Specializes in providing services for an internally or externally focused program such as mail collection and distribution management, payroll and benefit time tracking, workers compensation and health insurance, etc.;
• Maintains databases and program related files and documents; prepares reports on activities; Reviews changes in requirements and regulations and assists in developing appropriate changes in procedures;
• Acts as a resource for other staff, the public, and clients in the area of program specialization;
• makes decisions on non-routine questions;
• Prepares and maintains procedure manuals;
• Collects, researches and summarizes information from various sources and compiles for action by professional staff;
• Attends specialized training in area of expertise;
• May assist in the preparation and maintenance of budget by tracking funds to identify shortfalls, overruns, transferring funds and preparing quarterly reports;
• May act as a secretary to an administrator or provide clerical support to a unit; May direct the work of a small staff involved in the program.

Requirements:

• Knowledge of the rules and procedures of a specific program or service necessary to act as a resource and independently perform the work activities associated with that program;
• Knowledge of rules and procedures for processing paperwork related to all office activities necessary to adapt to changes in regulations and modify existing systems;
• Knowledge of office practices necessary for dealing with staff, vendors and the public, filing and retrieving information and compiling and analyzing information;
• Knowledge of computational skills to monitor unit activity, track budget accounts and oversee the purchase of supplies and equipment;
• Knowledge of software packages for word processing to produce a variety of reports and correspondence and for spreadsheets and database management to track information;
• Knowledge of supervisory practices including scheduling, organizing workflow, resolving problems, and evaluating staff performance;
• Skill in operating office equipment to produce work accurately and efficiently;
• Ability to act independently in carrying out the daily functions of a program or service;
• Ability to speak knowledgeably and with authority about program functions and to advise staff on how to address situations that occur;
• Ability to gather, compile and evaluate information and records, prepare reports and make recommendations based on an analysis of data collected;
• Personal characteristics necessary to perform the duties of the position; Physical condition commensurate with the demands of the position.

Minimum Qualifications:

A. Graduation from a regionally accredited or New York State registered college or university with an Associate' s Degree and one year of full-time general office work experience which involved public contact and keyboarding;

B Graduation from high school or possession of a high school equivalency diploma and three years of full-time general office work experience which involved public contact and keyboarding;

An equivalent combination of training and experience as defined by the limits of (A) and (B) above.

Additional Information:

The Senior Program Assistant position is a civil service competitive title, Grade 10, with the starting hourly rate of $28.60. This appointment will be Provisional pending the results of a civil service examination.

It is an hourly position at DCC@Fishkill. The work schedule is 5:00 p.m. - 10:00 p.m., Monday through Thursday; and some Saturdays 8:00 a.m. - 4:00 p.m.

DCC is an AA/EOE employer. Dutchess Community College (College) as part of The State University of New York, in its continuing effort to seek equity in education and employment, and in support of federal and state anti-discrimination legislation, has adopted a policy to provide an educational and employment environment free from unlawful discrimination on the basis of race, color, national origin, religion, creed, age, sex, sexual orientation, disability, gender identity, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction.

Application Instructions:

To be considered please submit an online application, resume and cover letter electronically by clicking on the APPLY NOW button below.

All required documents must be uploaded in order for your application to be reviewed and considered. Please click here to login to check/edit your profile or to upload additional documents.

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In order to be considered for this position your will also need to complete the Examination or Employment Application. This application is used to apply for a civil service examination or job opening that has been announced. The candidate should read the examination or recruitment announcement prior to completing this application to determine the required minimum qualifications for the position. Please read the instructions carefully. Further information can be found under "General Exam Info" and "Important Exam Info" under Dutchess County Department of Human Resources.