Senior Program Associate (Part-time)

Senior Program Associate (Part-time)

Salary

$25.06 - $39.16 Hourly

Location

Apple Valley, MN

Job Type

Part-Time

Job Number

11092PH.26.002

Department

PUBLIC HEALTH WSC PAY - 2110002

Opening Date

10/12/2026

Closing Date

10/26/2026 4:30 PM Central

• Description
• Benefits
• Questions

General Description

POSTING TYPE: Open Competitive

DEPARTMENT: Public Health

HOURS: Part-time, 20 hours per week

PREFERRED HIRING RANGE: $25.06 - $28.19/hour (105 Salary Grade)

FULL SALARY RANGE: $25.06 - $39.16/hour

LOCATION: Western Service Center, Apple Valley. May be eligible to telework in a hybrid environment after 6 months.

UNION: None

CLOSE DATE: 4:30 p.m. on 10/26/2026

Come join us at Dakota County! Dakota County employs over 2,000 skilled individuals whose talents and contributions makes Dakota County a premier place to live and work. The work County government does is unique. Dakota County offers important careers - the kind of careers that make a difference in peoples lives. You will not be just another employee; youll be a valued employee making a difference in the lives of Dakota County residents every single day.

Dakota County welcomes and is inclusive of diverse people, backgrounds, and perspectives. The County aims to reflect the community and clients it serves, and fosters an equitable and respectful working environment where everyone is empowered to be their authentic selves.

The available position is part-time and supports Public Health by providing administrative functions and assistance for the Women, Infants, & Children program with minimal supervision. This position manages a high volume of inbound calls to help resolve client inquiries and support the intake process. The successful applicant will have exceptional customer service skills for both phone and in-person interactions, as well as a strong attention to detail, be reliable, organized and demonstrate a resilient attitude.

Minimum Qualifications

NEED TO HAVE QUALIFICATIONS

• Associates Degree in business administration, human services or related field AND One (1) year of administrative experience in an office environment.

OR

• High School Diploma AND Three (3) years of administrative experience in an office environment.

OR

• Combination of education and experience to total 3 years.

NICE TO HAVE QUALIFICATIONS

• Experience working with diverse populations and clients with limited English proficiency
• Bilingual skills are highly desirable (e.g. Spanish, Somali)
• Experience in Public Health, and/or in a medical/clinic setting desirable
• High level of skill with Microsoft Office applications
• Experience in electronic databases and records management systems

Duties & Responsibilities

These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the positions management approved work schedule is required for all positions.

1. Serves as program or department liaison for community partners, customers, and clients to respond to inquiries or resolve service issues.

2. Serves as a resource regarding information maintained in state and county databases, as well as tracking or updating information in state and county databases.

3. Processes program information, verifies and enters information into appropriate data systems specific to program, assuring data integrity.

4. Recommends and develops internal work methods and assists with establishing new procedures and processes to accommodate administrative and program activities.

5. Coordinates initial screening for programs by assessing service needs in person or on the phone.

6. Assesses applicant needs against available community resources and may assist with program application completion and submittal.

7. May determine eligibility for certain programs, initiate client or provider contact.

8. May provide administrative support to the departments or in support of programs, including but not limited to: organize, prepare, maintain forms, documents and other program materials; maintain office equipment, call for maintenance; process incoming and outgoing mail and faxes; photocopies documents and distributes to appropriate parties.

9. Performs special projects in support of department programs.

10. Other duties as assigned.

Knowledge, Skills & Abilities and Work Environment

• Ability to work effectively with clients and staff from diverse cultural and ethnic backgrounds.
• Knowledge of State, Federal and County guidelines for appropriate programs.
• Ability to deal effectively with multiple and sometimes conflicting demands while maintaining composure and professionalism.
• Ability to recognize and comply with HIPAA and other data privacy regulations.
• Ability to audit and reconcile various financial records for accuracy related to program services.
• Knowledge of productivity application software (Microsoft Office, etc.).
• Understanding of mission and vision of department and program operational guidelines, business practices, staff needs, and client service outcomes.
• Considerable ability to conduct research, analyze, prioritize and coordinate work according to client and agency needs.
• Ability to utilize County electronic data management system to organize and manage confidential documents in a centralized method.
• Ability to problem solve while demonstrating good judgment.
• Ability to work independently and as a team member.

WORK ENVIRONMENT:

For the first six months work is performed onsite in a County office building. After completing a successful first six months, employees may have the opportunity to work in a hybrid work environment. Some of the work is sedentary and requires extensive use of computer and phone systems. Incumbents may need to lift up to twenty pounds on an occasional basis. Travel may be required for some departments.

SELECTION PROCESS:

The examination/selection process for this classification will consist of a rating of your training and experience from the application materials submitted. The top scoring candidates will be forwarded to the hiring department for further consideration.

Visit our Benefits site for more information.

01

• Applicants for this recruitment will be rated based on their answers to the supplemental questions listed below and application materials. It is IMPERATIVE that information provided on the application and resume are detailed and clearly outline your work experience & skills. They must also support and/or match answers to the supplemental questions. Please initial the box below to CONFIRM that the information provided is accurate and true to the best of your knowledge. Falsification may result in disqualification from consideration for this and subsequent recruitments with Dakota County for up to three years.

02

Please initial the box below to CONFIRM that you understand that a background check including but not limited to criminal, employment, driving, and educational check may be conducted upon acceptance of a position.

03

Select the highest level of education COMPLETED/Degree held. (Degree must be held by closing date.)

• High School Diploma/GED
• Professional/Technical Certificate equivalent to 1 year of full-time post secondary education
• Associate Degree
• Bachelors Degree or higher
• None of the above

04

Select from the list below your total number of years of administrative experience in an office environment.

• No experience, but I am willing to gain it
• Less than 1 year
• 1 year
• 2 years
• 3 years
• 4 plus years

05

Select from the list below your total number of years of working in a medical, clinic, educational, or human services setting.

• None
• Less than 1 year
• 1 year
• 2 years
• 3 plus years

06

Briefly describe your medical, clinic, educational, or human services experience, referencing jobs listed on your application. If you do not have this experience, type none in the space provided.

07

Select from the list below your total number of years of working with an electronic health record, case management system, health record and/or medical billing processes.

• No experience, but I am willing to learn it.
• Less than 6 months
• 6 months to 1 year
• 1 year
• 2 years
• 3 plus years

08

Briefly describe your electronic health record, case management system, health record and/or medical billing experience, referencing jobs listed on your application. If you do not have this experience, type none in the space provided.

09

Check all those that apply regarding your experience with the systems listed below.

• OnBase or another electronic document management system
• Oracle
• PH DOC
• Client Index
• Huber or another electronic case management system
• None of the above

10

Select from the list below your total years of experience with Microsoft Office.

• No experience, but I am willing to learn it.
• Less than 1 year
• 1-3 years
• 3+ years

11

Describe your experience working with diverse populations and individuals with limited English proficiency.

12

Are you proficient in a language in addition to English? Check all that apply.

• Speak
• Read
• Write
• Not proficient in another language

13

If proficient in another language, identify the language and years of experience. If not, please indicate NONE.

14

The full salary range for this position is $25.06 - $39.16 per hour and preferred hiring range is $25.06 - $28.19 per hour. The amount that is offered is dependent on the candidates' overall skills, education, experience and internal equity. The offer would also include the Countys benefits package.

Taking that information into consideration, what would be the minimum salary youd accept if selected for the position?

15

Your response to this question will help Dakota County evaluate the effectiveness of recruitment sources for this specific position. Please select the one source that most closely describes how you first learned about this opportunity.

• Facebook
• Friend, Family or Colleague
• InDeed
• Job Fair or Dakota County Event
• Job Interest e-mails from Dakota County
• JobsInMinneapolis/StPaul
• League of Minnesota Cities
• LinkedIn
• Minneapolis Diversity.com
• Minnesota Diversity.com
• Minnesota Works Website
• Minnesota Jobs Network.com
• Minnesota Association of Counties
• Monster
• Professional Association Website
• Referred by a Dakota County Employee
• St Paul Diversity.com
• College Website, Instructor, Career Services
• Dakota County Website
• Other

16

If you selected Other, please indicate where you heard about this opportunity with Dakota County.

Required Question

Employer Dakota County

Address Administration Center

1590 Highway 55

Hastings, Minnesota, 55033-2372

Phone 651.438.4435

Website http://dakotacountymn.gov