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Senior Program Manager, Amazon Scholars, Amazon Scholars

Amazon.com Inc
  • Seattle, WA
    5 days ago

    Job Description

    The Amazon Scholar team is seeking a Senior Program Manager to support the Amazon Scholar Program. This global, high-impact role supports a program that enables university professors to work on Amazon"s most significant scientific and technical challenges without leaving their academic institutions through part-time or limited-term engagements.

    The Senior Program Manager is responsible for facilitating key milestones across the Scholar employee lifecycle and for defining and delivering mechanisms and solutions that resolve complex problems, create lasting value and drive broad cross-organizational and cross-regional business impact.

    This role supports a global program end-to-end - defining and executing development goals, consulting business and science leaders, developing a communication strategy, and managing all associated workflows. The Senior Program Manager builds internal mechanisms to automate and scale workflows globally and develops sustainable, long-term strategies for academic engagement.

    Key job responsibilities

    • Process re-engineering and gap identification: Identifies gaps and opportunities across regions, processes, and organizations (e.g., workflows, tooling, operating procedures). Serves as the single-threaded owner for a specialty employee model with non-standard lifecycle policies, part-time/limited-term engagement structures, and a unique compensation model. Owns a portfolio of critical workstreams to re-engineer processes, redefine ownership, and drive efficiency requiring cross-functional influence across central People eXperience and Technology (PXT) teams.
    • Mechanism design and adoption: Creates, optimizes, and drives adoption of the mechanisms that ensure long-term program success. Builds novel mechanisms and artifacts to sustain the Scholar population, force-multiplying through stakeholders and partners while addressing unique use cases.
    • Autonomous leadership in ambiguous domains: Operates with significant independence in areas where strategy has not yet been defined. Navigates high complexity and ambiguity with customers, stakeholders, and decision-makers that often include Amazon"s most senior leadership. The Scholar Program team serves as an overlay across all core PXT functions - requiring strong judgment, backbone, and autonomy to prioritize roadmaps, invest resources, and deliver results.
    • Data-driven business operations: Supports Business Operations for Scholars Programs, designing reporting to inspect key org goals, KPIs, and insights through MBRs and QBRs. Defines product requirements for dashboards and influences data availability and decision-making in partner teams - for example, working with Finance to enable mechanisms that track Scholar program spend as an input to business planning and ROI evaluation.

    About the team

    We are a team of strategic recruiters and program managers working to bring the best executive-level academic science talent to Amazon and elevate our reputation in the academic science community as an employer of choice. We believe Amazon is a unique place to measure the impact of new scientific ideas, given our scale and ownership of both an information infrastructure and a physical infrastructure. The Scholars Programs team focuses on three priorities:

    1. Creating simple pathways to hire, develop, and retain world-class academic talent.

    2. Developing internal and academic partnerships globally to address customer problems and demands.

    3. Driving a non-conventional program to facilitate long-term science talent acquisition and retention in specialized domains.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Business Operationsunmatched
    • Business Planunmatched
    • Consultingunmatched
    • Cross-Functionalunmatched
    • Establish Prioritiesunmatched
    • Expense Trackingunmatched
    • Financeunmatched
    • Leadershipunmatched
    • Machine Toolunmatched
    • Operational Supportunmatched
    • Operations Processesunmatched
    • Performance Metricsunmatched
    • Problem Solving Skillsunmatched
    • Process Engineeringunmatched
    • Project/Program Managementunmatched
    • Recruiting Strategyunmatched
    • Reengineeringunmatched
    • Reporting Dashboardsunmatched
    • Requirements Managementunmatched
    • Resolve Customer Issuesunmatched
    • Return on Investment (ROI)unmatched
    • Set Goalsunmatched
    • Strategic Planningunmatched
    • Use Casesunmatched

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