Senior Program Manager - Commercial Building Services

Description

Duties Include

• Represent CPH professionally, developing and strengthening long-term relationships with strategic commercial clients, developers, owners, consultants, and industry partners.
• Identify opportunities to expand CPH's Architecture, Structural Engineering, MEP, Civil Engineering, Surveying, and other multidisciplinary services.
• Lead business development activities and support strategic market expansion throughout Florida and the Southeast.
• Identify, pursue, and convert new opportunities aligned with CPH's strategic growth objectives.
• Prepare proposals, scopes of work, project strategies, schedules, staffing plans, and fee estimates.
• Participate in client presentations, interviews, negotiations, and professional services agreement development.
• Partner with executive leadership to develop and execute strategic account and market growth plans.

• Lead multidisciplinary teams delivering complex commercial building development programs.
• Provide overall leadership and accountability for project planning, execution, and client communication.
• Maintain accountability for program scope, schedule, budget, staffing, quality, risk, and client satisfaction.
• Coordinate resources across Architecture, Structural Engineering, MEP, Civil Engineering, Surveying, and other disciplines to ensure efficient and profitable project delivery.
• Establish program priorities, delivery strategies, milestones, and performance expectations.
• Proactively identify and address project risks, scope changes, resource constraints, and client concerns.
• Ensure projects are delivered in accordance with CPH standards, contractual requirements, and client expectations.
• Promote consistent project management practices and operational excellence across assigned programs.

• Serve as a strategic partner to the Senior Vice President and Business Unit leadership team.
• Support business planning, resource forecasting, staffing strategies, and long-term program development.
• Identify opportunities to improve operational performance, delivery processes, and profitability.
• Support the development and implementation of Business Unit growth strategies.
• Contribute to market intelligence, competitive analysis, and identification of emerging opportunities.
• Help establish repeatable processes and delivery models that support scalable program growth.
• Promote accountability, collaboration, innovation, continuous improvement, client service, and profitable growth.

• Lead, mentor, and develop project managers, engineers, technical professionals, and other team members.
• Build high-performing multidisciplinary teams aligned with program requirements and client expectations.
• Establish clear roles, responsibilities, performance expectations, and accountability.
• Support succession planning and development of future program and project leaders.
• Provide coaching and feedback to strengthen technical, project management, business development, and leadership capabilities.
• Foster a collaborative environment across Civil, Surveying, Landscape Architecture, Architecture, and other disciplines.

• Maintain accountability for program financial performance and profitability.
• Develop and monitor project and program budgets, forecasts, staffing plans, and resource requirements.
• Evaluate project performance and implement corrective actions when necessary.
• Manage scope, change orders, contractual requirements, and fee utilization.
• Support accurate revenue forecasting, backlog management, and invoicing.
• Ensure project teams maintain appropriate documentation and follow established CPH financial and operational procedures.

Requirements

• Bachelor's degree in Engineering, Construction Management, Architecture, Business, or a related discipline.
• Minimum of 10 years of progressive experience in A/E consulting, engineering, construction, commercial development, or a related professional services environment.
• Demonstrated experience leading complex commercial development programs and multidisciplinary teams.
• Proven experience developing and managing strategic client relationships.
• Demonstrated experience with proposals, scope development, fee development, budgeting, scheduling, staffing, and contract negotiations.
• Demonstrated experience managing financial performance and profitability of projects or programs.
• Experience leading and developing teams of technical professionals.

• Professional Engineering (PE) license, professional registration, technical certification, or equivalent industry experience.
• PMP certification, MBA, or other advanced business or project management credential.
• Experience supporting national or regional commercial clients.
• Experience within Retail, Mixed-Use, Industrial, Healthcare, Education, Assisted Living, Facilities, or other private development markets.
• Experience managing programs or teams of approximately 10 or more professionals.
• Established network of commercial developers, owners, consultants, or industry partners.
• Experience supporting market expansion across Florida or the Southeast.

Compensation & Benefits

• Dependent upon experience.
• CPH offers Medical, Dental and Vision and Long-Term Disability with a quality insurance company.
• Company Paid Life Insurance and Short-Term Disability.
• 401K, Paid Personal Time Off, Paid Holidays, and Paid Paternal Leave.