Senior Program Manager - EPIC Implementation Specialist

About the role

T2 Group is a leading consulting and professional services firm specializing in healthcare innovation and transformation. We partner with healthcare facilities to optimize their workflows, implement cutting-edge technologies, and enhance patient care and operations through strategic initiatives. We are currently seeking an experienced Senior Program Manager to lead a large-scale  Epic decision tree implementation for a prestigious nationally ranked healthcare client.

Role Summary:

As a Senior Program Manager, you will be the leader at the forefront of this program, working closely with hospital staff, vendors, and senior management , to ensure project execution. You will be responsible for building an Agile framework to manage the various teams' day-to-day tasks and reporting. We are looking for a strategic and creative thinker who can lead and coach all teams involved while driving the implementation process to be as efficient as possible.

Key Responsibilities:

o   Lead Epic decision tree implementation projects, collaborating with cross-functional and vendor teams to ensure seamless implementation of in scope solutions.

• • Drive strategic initiatives to optimize implementation processes, focusing on streamlining and reducing the time for completion without compromising quality.
  • Utilize decision tree workflows and understand the nuances of specialties and ambulatory care to design effective solutions.
  • Conduct retrospectives and process optimizations to enhance delivery and quality of implementation.
  • Apply a thorough understanding and experience with both Agile and Waterfall project management methodologies, including hybrid approaches, to meet project demands.
  • Navigate the complexities of large healthcare facilities, understanding patient access and the intricacies of healthcare delivery.
  • Develop and maintain comprehensive project documentation, including detailed reports and presentations for stakeholders.
  • Communicate effectively with stakeholders at all levels, providing clear updates and strategic insights.
  • Utilize advanced Excel and PowerPoint skills to analyze data and present findings in a compelling manner.

Required:

• • Proven experience in managing EPIC decision tree implementations  with a strong portfolio of successful healthcare implementation projects.
  • Demonstrated experience in managing complex, matrixed project teams in a healthcare setting.
  • Solid understanding of healthcare processes, governance, and the ability to operationalize projects strategically.
  • Proven knowledge and understanding of waterfall and agile scrum project methodologies.
  • Familiarity with the Scaled Agile Framework (SAFe) is highly desirable
  • Exceptional documentation and reporting skills, with a keen eye for detail.
  • Outstanding communication and presentation abilities, with the skill to engage and inform stakeholders effectively.
  • Proficiency in Microsoft Excel and PowerPoint.
  • An understanding of patient access and the challenges faced by large healthcare facilities.
  • Proven track record working with stakeholders.
  • Must be able to travel to New York , at least once a month if necessary. 

o   Familiarity with project management tools, including Jira from Atlassian, is desirable.

Why Join Us?

• T2 Group offers a dynamic and challenging environment where innovation and effective solution delivery are at the heart of everything we do. We value our team members and provide ample opportunities for professional growth and development. Join us, and help shape the future of healthcare.

Qualifications

• Epic implementation experience  across specialties
• Epic decision tree workflow builds
• PMP and Agile  project management experience and certifications
• Prior experience working with healthcare providers
• Understanding of patient access and workflows
• Familiarity with Agile project management methodologies