Senior Program Manager

Job Description

Senior Program Manager

Stockholm, Stockholm

Job Summary

HCLTech is looking for an Engineering Mindset Leader to drive Application Development and Transformation-led delivery for the Ericsson account, focused on telecom network and OSS/BSS platforms. This role owns engineering culture, technical governance, and delivery quality across workstreams that demand carrier-grade reliability - acting as the senior technical anchor between HCLTechs delivery teams and Ericssons engineering leadership.

Key Responsibilities

Key Responsibilities

Engineering Mindset & Culture

• Champion an engineering culture centered on reliability, performance, and carrier-grade quality.
• Institutionalize rigorous code review, static/dynamic analysis, and secure-coding practices for network software.
• Drive DevSecOps adoption - CI/CD, infrastructure-as-code, automated performance and regression testing.
• Instill engineering discipline around non-functional requirements - availability, latency, and fault tolerance - appropriate to telecom SLAs.

Delivery Leadership & Technical Governance

• Own end-to-end technical delivery for Ericssons AD/Transformation workstreams across network and OSS/BSS platforms.
• Set up architecture governance - design reviews, standards, and NFR/availability sign-off - for carrier-grade systems.
• Drive modernization toward cloud-native network functions, microservices, and containerization (Kubernetes/OpenShift).
• Own technical risk and technical-debt management for systems operating under strict SLA and regulatory constraints.
• Track and report engineering health metrics (availability, defect leakage, deployment frequency, MTTR) to account leadership.

Client & Stakeholder Engagement

• Act as the primary engineering counterpart to Ericssons engineering and product leadership.
• Translate Ericssons network evolution and 5G roadmap into actionable engineering delivery plans.
• Represent HCLTech in technical governance forums, steering committees, and architecture councils.
• Build trusted-advisor relationships that grow HCLTechs engineering footprint within the account.
• Operate as the embedded, on-the-ground engineering leader at Ericssons offices, providing day-to-day client presence and bridging the onshore-offshore delivery model.

Team Building, Coaching & Talent

• Build, mentor, and retain an engineering team with strong telecom domain skills across development, QE, and DevOps.
• Define skilling plans and technical career paths aligned to network engineering and cloud-native technologies.
• Foster ownership, continuous learning, and engineering craftsmanship across the pods.

Innovation & Continuous Improvement

• Drive adoption of network automation, AI/ML for network operations, and observability practices.
• Lead pilots for tooling and automation accelerators relevant to NFV/CNF and 5G network software.
• Contribute learnings back into HCLTechs engineering Centre of Excellence.

Skill Requirements

Required Skills & Experience

• 16-20 years in IT with substantial experience in Application Development / Digital Transformation delivery.
• Proven track record leading engineering teams of 20+ engineers in a telecom or network-software environment.
• Strong hands-on engineering background - Java, C++, or Python, in high-availability system contexts.
• Deep expertise in cloud-native technologies - Kubernetes, Docker, containerized network functions (CNFs).
• Strong command of DevSecOps practices - CI/CD pipelines, IaC, automated performance/regression testing.
• Demonstrated experience with telecom domain concepts - OSS/BSS, network management, or NFV.
• Excellent stakeholder management skills, including experience working with global telecom client teams.
• Solid grounding in Agile/Scaled Agile delivery models within regulated, SLA-driven environments.
• Willingness and ability to be based onsite at Stockholm (Kista), Sweden, or client-designated Ericsson site (exact location to be confirmed) (including any necessary work authorization/relocation).

Preferred / Good to Have

• Direct experience with 5G network software, network function virtualization (NFV), or network automation.
• Familiarity with telecom industry standards and frameworks (e.g., 3GPP, TM Forum).
• Experience with carrier-grade availability engineering (five-nines uptime targets).
• Relevant certifications - cloud architect (AWS/Azure/GCP), CKA, TOGAF, SAFe, or equivalent.
• Exposure to AI/ML-assisted engineering productivity or network operations tools.
• Prior experience operating in an onshore, client-facing leadership role while directing an offshore delivery organization.

What Success Looks Like (First 6-12 Months)

• Clear engineering standards and carrier-grade quality governance established across all pods.
• Measurable improvement in availability, defect leakage, and release cadence for network software.
• Recognized by Ericsson stakeholders as a credible engineering thought leader on network transformation.
• A stable, motivated, and upskilled engineering team with strong telecom domain depth.

Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, youll supercharge your potential. Youll find your career. And youll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.