Senior Program Manager

Sony Corporation of America, located in New York, NY, is the U.S. headquarters of Sony Group Corporation, based in Tokyo, Japan. Sony's principal U.S. businesses include Sony Electronics Inc., Sony Interactive Entertainment LLC, Sony Music Entertainment, Sony Music Publishing and Sony Pictures Entertainment Inc. With some 900 million Sony devices in hands and homes worldwide today, a vast array of Sony movies, television shows and music, and the PlayStation Network, Sony creates and delivers more entertainment experiences to more people than anyone else on earth. To learn more: www.sony.com/en.

Sony Corporation of America (SCA) is seeking a Senior Program Manager to join the Digital Transformation (DX) Office based in San Diego or Los Angeles CA. The DX Office leads enterprise wide digital initiatives that reshape how Sony operates, serves customers, and creates value across global business units. This role goes beyond program coordination - it is a strategic leadership position responsible for translating business strategy into executable, measurable transformation outcomes. The Senior Program Manager will lead high-visibility, cross-functional global programs that modernize platforms, enable new business models, and drive operational excellence.

You will serve as the orchestrator across business, product, data, and technology leaders, ensuring alignment, governance, risk management, and delivery of measurable business impact - not just project completion.

This position is a hybrid role requiring 2-3 days on-site in the San Diego or Los Angeles Office.

POSITION SUMMARY

What You Will Own

You will be accountable for end-to-end program leadership, from strategy alignment through value realization.

Strategic Program Leadership

• Lead a portfolio of enterprise digital transformation programs spanning multiple business units, regions, and technology domains
• Translate corporate and business strategy into roadmaps, investment priorities, and execution plans
• Drive initiatives that transform customer experience, business models, data capabilities, and operational processes
• Ensure programs deliver measurable business outcomes (revenue growth, cost efficiency, speed-to-market, customer impact)

Cross-Functional & Executive Alignment

• Act as the primary program lead, partnering with Senior Leadership, Business Innovation, Product, Engineering, Data, Legal, and Operations
• Facilitate decision-making across competing priorities, trade-offs, and constraints
• Lead executive-level governance forums, including steering committees and program reviews
• Communicate complex program status, risks, and strategic implications in a clear, business focused manner

Execution Excellence at Scale

• Own delivery of large, complex, interdependent programs across globally distributed teams
• Manage scope, timelines, budgets, resource planning, and release coordination
• Proactively identify and manage cross-program dependencies, risks, and systemic constraints
• Establish program structures, cadences, and operating rhythms that enable predictable delivery

Value Realization & Operational Readiness

• Ensure solutions are not only built, but adopted and operationalized
• Partner with business stakeholders on:

o Change management

o Process redesign

o Go-to-market readiness

o Go/No-Go release decisions

• Define and track KPIs and success metrics tied to business value

Governance & Continuous Improvement

• Establish scalable program management practices, tools, and standards across the DX organization
• Drive continuous improvement in delivery models, cross-team collaboration, and execution efficiency
• Mentor junior program/project managers and elevate program management maturity across the organization

Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above

QUALIFICATIONS FOR POSITION

Your qualifications and experience should include:

EXPERIENCE

• 10+ years of progressive program management experience, including leading large-scale, complex digital or technology programs
• Proven success track in PMO roles at a top tech organization
• Direct program management experience in AI initiatives, cloud, data, commerce and/or identity management strongly preferred
• Proven track record managing:

o Cross-functional, cross-regional programs

o Multi-team dependencies

o High-visibility, business-critical initiatives

• Experience working directly with senior executives and steering committees

Program & Delivery Expertise

• Deep expertise in:

o Program governance

o Risk and dependency management

o Financial and resource planning

o Release and operational readiness planning

• Strong understanding of the software development lifecycle, release management, and iterative delivery models
• Experience integrating modern technologies (data platforms, analytics, digital platforms, automation, etc.) into business processes

Business & Strategic Acumen

• Ability to connect technical delivery to business strategy and financial impact
• Experience supporting go-to-market planning, product launches, or business model enablement
• Strong decision-making capability in ambiguous, fast-changing environments

Communication & Leadership

• Exceptional ability to influence without authority across diverse teams
• Executive-level communication and storytelling skills
• Strong facilitation, negotiation, and conflict resolution capabilities
• High integrity, professionalism, and ethical conduct

Education

• Bachelor's degree required
• Top-tier MBA or equivalent business-related advanced degree strongly preferred

Tools

• Experience with collaboration and program tools such as Jira, Confluence, MS Project, SharePoint, Teams, or equivalent.

PREFERRED SKILLS:

• Experience working in global, multicultural environments
• Experience across both Agile and Waterfall methodologies
• Domain experience in one or more areas:
• Data & analytics
• Digital commerce
• Fraud prevention, risk management, or trust & safety systems
• Familiarity with Japanese language and/or business culture

We are committed to creating an inclusive employee experience for you to thrive as part of Sony's purpose to "fill the world with emotion through the power of creativity and technology."

Benefits:

SCA offers benefits-eligible employees (generally regular employees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their family's physical, emotional, and financial well-being.

What we offer you:

• Comprehensive medical, prescription drug, dental, and vision coverage with coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Employee assistance plan and comprehensive behavioral health benefits
• Fertility benefits, including surrogacy, and adoption assistance programs
• Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children
• Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance
• Short-term & long-term disability plans · Paid parental and caregiver leave
• 401(k) Plan with pre-tax, Roth, and after-tax options and company match with immediate vesting
• Education assistance and student loan programs

Other Programs:

• Flexible Work Arrangements, including remote and hybrid work schedules
• Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year's Day (based on business needs)
• Referral bonuses (subject to eligibility)
• Matching gift program
• A wide variety of employee business resource groups (EBRGs)
• Special discounts on Sony products, offered exclusively to Sony employees
• Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions) · Annual incentive bonus

The anticipated annual base salary for this position is $150,000 to $185,000. In addition to the annual base salary, this role has an annual bonus target of 17%. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

#LI-BC1

SCA will consider qualified applicants with arrest or conviction records in accordance with applicable law.

All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation.

Disability Accommodation for Applicants to Sony Corporation of America

Sony Corporation of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at careers@sonyusa.com or by mail to: Sony Corporation of America, People Experience Department, 25 Madison Avenue, New York, NY 10010. Please indicate the position you are applying for.

We are aware that unauthorized individuals or organizations may attempt to solicit personal information or payments from job applicants by impersonating our company through fraudulent job postings. We take these matters seriously but cannot control third-party websites. To protect your personal information, please verify that any job posting you respond to also appears on our official Careers page: www.sonyjobs.com. Please also be advised that we never request personal identifying information (such as Social Security numbers, bank details, or copies of identification documents) during the initial stages of our application process. If you have any doubts about the authenticity of a job posting or communication, please contact careers@sonyusa.com before submitting any information.

Right to Work (English/Spanish)

E-Verify Participation (English/Spanish)