Company Overview
At The Intersect Group, we are partnering with a leading digital retail organization supporting large-scale customer experience and loyalty initiatives across multiple markets. As the business continues to expand and modernize its digital ecosystem, the organization is focused on delivering seamless customer experiences through strategic platform migrations and technology transformations. Teams are highly collaborative and work closely across business, product, and engineering functions to execute high-visibility initiatives that directly impact customers.
Role Summary
We are seeking a Senior Project Manager to lead a critical digital migration initiative involving the transition of loyalty program onto the enterprise loyalty platform. This role will be responsible for driving execution, visibility, and accountability across multiple workstreams while ensuring key milestones, dependencies, and risks are managed effectively.
The ideal candidate is a highly organized Project Manager with experience leading technology migrations, coordinating cross-functional teams, and communicating effectively with both technical and business stakeholders. This individual will play a central role in ensuring a successful migration while maintaining project momentum and stakeholder alignment.
Key Responsibilities
Lead and coordinate a complex digital migration project involving multiple business, product, and engineering teams
Manage multiple concurrent workstreams and ensure alignment across schedules, dependencies, and resource constraints
Develop and maintain detailed project plans with clear ownership, timelines, milestones, and deliverables
Track project progress, identify risks, and proactively escalate blockers and issues
Document meetings, decisions, action items, assumptions, dependencies, risks, and resolutions
Partner closely with engineering teams to oversee migration, integration, testing, cutover, and stabilization activities
Facilitate communication and collaboration across technical and non-technical stakeholders
Provide executive-ready project updates, status reports, and decision summaries
Drive accountability across teams without direct authority
Ensure comprehensive project documentation and knowledge transfer at project completion
Key Requirements
7+ years of Project Management experience supporting enterprise technology initiatives
3+ years of experience managing technology migration projects including application, platform, system, or data migrations
Proven ability to manage complex cross-functional programs involving business and technical teams
Strong experience tracking project schedules, dependencies, RAID items, milestones, and deliverables
Excellent organizational, documentation, and project governance skills
Exceptional written and verbal communication abilities
Proven ability to influence stakeholders and drive accountability without direct reporting authority
Experience managing multiple simultaneous projects or workstreams with competing priorities
Strong attention to detail and commitment to follow-through
Preferred Qualifications
Experience leading digital migrations involving customer-facing platforms or loyalty programs
Experience working closely with Product Management or Product Operations teams
Background supporting transitions across separate business entities or organizations
Technical fluency and ability to participate in discussions involving system architecture, integrations, APIs, and migration dependencies
Retail, ecommerce, loyalty, or customer engagement platform experience
Success Profile
Highly organized and process-oriented project leader
Strong communicator who can effectively engage executives, engineers, product teams, and business stakeholders
Comfortable operating in fast-paced environments with evolving priorities
Proactive problem solver who anticipates risks and drives resolutions
Ability to balance strategic oversight with day-to-day project execution
Strong relationship builder who can create alignment across diverse stakeholder groups
Contract Details
Initial 6-month contract with strong potential for extension
Opportunity to support additional strategic projects beyond the initial engagement
Hybrid schedule: 4 days onsite, 1 day remote (candidate may choose remote day)
Interview Process
Initial recruiter screening
Interview with hiring manager and key project stakeholders
Team is actively looking to move quickly on qualified candidates
Call to Action
If you are an experienced Project Manager with a strong background in technology migrations, cross-functional leadership, and complex enterprise initiatives, apply today by sending your resume and contact information to The Intersect Group. We look forward to discussing how your experience can support this high-profile digital transformation effort.