Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.
The Senior Technology Project Manager is responsible for the successful end-to-end delivery of complex technology projects through a disciplined project management process in close collaboration with business partners, team members, vendors, and technology functions. This individual owns one or multiple concurrent projects and is accountable for project scope, schedule, budget, resources, risks, issues, and dependencies management.
This position is open to candidates in the Seattle, WA area. You will have a hybrid remote/in-office schedule where you will work from our casual, pet-friendly office at least 3 days a week.
Responsibilities:
- Lead strategic technology initiatives, define project plans, coordinate resources, manage organizational change readiness activities.
- Establish and manage project success metrics, scope, priorities, schedules, milestones, risks, issues, dependencies, resource constraints, and status reporting.
- Apply appropriate project delivery methodologies, including Agile and Waterfall.
- Maintain strong customer focus while coordinating with business stakeholders, vendors, contractors, and technology resources.
- Use negotiation, influence, creativity, and sound judgment to achieve outcomes related to scope, schedule, costs/budget, and issues/risks.
- Resolve project conflict when necessary and use appropriate escalation paths when required to drive resolution of blockers.
- Build strong working relationships across business and technology teams to support effective execution of projects.
Qualifications:
- Bachelor's degree in business, Management Information Systems, or related field, or equivalent work experience.
- 5+ years of project/program management experience in a professional technology environment, including responsibility for complex cross-functional initiatives.
- Hands-on experience with SDLC and implementation methodologies, including Agile and Waterfall.
- Experience with collaboration tools such as Planview, Microsoft Project, or Portfolio for Jira.
- PMP, PgMP, Scrum, SAFe, or similar certification preferred
Skills:
- Drive effective teamwork, communication, collaboration, and commitment across cross-functional teams with competing priorities
- Strong verbal and written communication skills and ability to flex communication style with technical and non-technical users
- Ability to work with minimal supervision and use analytical skills in ambiguous situations
- Detail-oriented, flexible, and adaptable
- Ability to learn quickly and adapt to a changing environment; proactive in seeking out information when necessary
- Passion for and a desire to delight the customer
Compensation:
- The base salary range for this position is $110,000 - $120,000 USD on a full-time schedule.
- Along with base salary, Trupanion employees may be eligible for monthly bonuses.
- We want all employees to be invested in Trupanion's success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.
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Benefits and Perks:
- Full medical, dental, and vision benefits at no cost to the employee
- Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)
- Five-week sabbatical after five years of employment
- Open, casual, pet-friendly, and fun office environment
- Free medical health insurance for your pet (1 dog or cat)
- Paid time off to volunteer at nonprofit organizations
- Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.
For more information about Trupanion, visit https://trupanion.com/about
Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ
Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.
We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.