Senior QA Engineer 2, Team Lead - ERP Platform

Description

Senior QA Engineer 2, Team Lead — ERP Platform (Next-Generation Products) 

 
Location: Remote, USA

We also will consider hybrid-work for those local to either Wayne, PA or Naperville, IL 
Employment Type: Full-time 
 
The Opportunity 
 
Software quality assurance is being fundamentally disrupted. The tools, the workflows, the mental models — all of it is in motion. We're looking for a QA Lead who sees that disruption as an opportunity, not a threat. 
 
This is not a seat-warming role. We need a hands-on leader who can reimagine what QA looks like in an era of AI-assisted development — someone who will challenge assumptions, experiment boldly, and raise the quality bar on the new generation of our ERP platform. You will be a foundational voice in shaping how quality is practiced across our next-generation cloud products as we build them from the ground up under our AWS-native ERP platform. 
 
You'll lead a team of approximately six offshore QA contractors, embed deeply with engineering and product leadership, and be a practitioner yourself — writing tests, debugging failures, designing strategies, and introducing AI-augmented QA workflows that your team can learn from and build on.

What You’ll Be Doing

Lead and Innovate

• Own QA strategy and execution across our next-generation ERP products — cloud-native, AWS-hosted, and actively growing. 
• Define what modern QA looks like for a team where AI tools are first-class contributors to test design, automation scaffolding, defect analysis, and coverage planning. 
• Challenge inherited assumptions about how testing is done. Propose and implement better approaches. Be the person who makes us think differently. 
• Establish practical QA metrics — automation coverage, regression effectiveness, defect leakage, flaky test rates, performance baselines — and use them to drive real decisions. 

Lead the Team

• Mentor, coordinate, and raise the quality of an offshore QA contractor team across test planning, work assignment, review, and quality standards. 
• Partner closely with developers to keep automated tests reliable, maintainable, and wired into CI/CD pipelines. 
• Communicate risk clearly and confidently to engineering, product, and leadership stakeholders. 

Execute Hands-On

• Build and maintain automated test coverage for UI, API, regression, smoke, and critical ERP business workflows. 
• Contribute directly to automation using tools such as Playwright, Selenium/WebDriver, Cucumber, REST Assured, TestNG/Serenity, or equivalents. 
• Design and execute performance/load testing using JMeter, k6, Gatling, or comparable tools. 
• Strengthen manual QA and exploratory testing practices, regression planning, defect triage, and release readiness. 

Required Qualifications

• 7+ years of QA experience including hands-on test automation. 
• 2+ years leading or mentoring QA engineers or offshore QA teams. 
• Strong experience testing enterprise web applications end-to-end. 
• Practical experience with modern browser automation (Playwright, Selenium/WebDriver) and BDD-style frameworks (Cucumber). 
• Experience testing REST APIs using REST Assured, Postman, or comparable tools. 
• Experience planning and executing performance or load tests. 
• Strong SQL and database validation skills. 
• Demonstrated track record of using AI tools to meaningfully improve QA throughput, coverage, or quality — not just as a talking point. 
• A mindset of ownership and agency: you identify problems, propose solutions, and drive them to completion without waiting to be asked

Preferred Qualifications

• Experience testing AWS-hosted or cloud-native applications (Lambda, API Gateway, SQS/SNS, RDS, or similar). 
• Experience with ERP, HR, payroll, finance, or other complex workflow-heavy enterprise systems. 
• Experience with CI/CD integration for automated test suites. 
• Experience building test data strategies for complex multi-tenant business workflows. 
• Familiarity with accessibility testing, security testing concepts, and production observability/log analysis. 
• Experience improving brittle or flaky automation suites — and keeping them fixed. 
• Experience with reporting pipelines, batch jobs, integrations, or stateful backend processes. 

What We're Really Looking For 
 
Someone who has looked at what AI is doing to software development and thought hard about what it means for QA — and who has opinions and experiments to show for it. Someone who is energized by building something new rather than maintaining something old. 
 
The person who will thrive here is equal parts practitioner and strategist: they can write a Playwright test in the morning, coach an offshore engineer in the afternoon, and spend an evening thinking about what the test suite should look like in two years. They don't need a perfect greenfield environment, a fully-staffed team, or a playbook handed to them. They make the playbook. 

What Success Looks Like 
 
90 days: You understand our ERP platform and its quality landscape, have built credibility with engineering and product teams, established clear standards for the offshore QA team, and surfaced the highest-value opportunities for automation and coverage improvement. 
 
6 months: You have demonstrably improved automation reliability and maintainability, introduced AI-assisted QA workflows the team is actively using, strengthened performance testing, and reduced release risk in measurable ways. The team is executing better because you're leading it. 
 
1 year: QA is a strategic differentiator for the ERP platform — not a checkbox. You've helped define what that means and made it real. 

Our Mission, Our People, Our Purpose 

At Frontline Education, we’re reimagining what’s possible by becoming an AI-first organization, transforming how we think, work, and serve the educators who shape our schools every day. By using AI in thoughtful, practical ways, we’re creating tools that help educators save time, gain insights, and focus more on what matters most - their students. 

As part of our team, you’ll be expected and empowered to build and apply AI skillsets that grow with you, because at Frontline Education, technology amplifies what matters most: the human drive to learn, improve, and make a difference. 

How We Support Growth, Balance, and Well-Being 

• Personalized Time Off: Take time when it’s needed most — whether that’s a family vacation, a reset day, or simply time to rest and refocus. 
• Paid Sick Time: Separate, dedicated sick leave to care for yourself or loved ones. 
  Volunteer Time Off: Paid time to give back and support causes that matter to you. 
• Ten Paid Holidays: Enjoy meaningful moments and traditions throughout the year. 
  Our Philosophy: We believe time away from work helps you bring your best self to it. 

Continuous Learning and Growth 

• World-Class Learning Access: Explore thousands of on-demand courses through platforms like LinkedIn Learning. 
• Leadership & Technical Skill Building: Develop new capabilities and chart your own professional path. 
•  AI Empowerment: Use OpenAI tools to build fluency with emerging technology and harness AI as a creative partner for innovation and problem-solving. 
•  Tuition Reimbursement: Invest in formal education to advance your skills and career. 
• Ongoing Learning Culture: Participate in company-led webinars on AI, inclusion, and industry trends—designed to inspire curiosity and continuous improvement. 

Health, Happiness, and Purpose 

• Wellness Initiatives: Company-sponsored programs that support physical, mental, and emotional well-being. 
• Employee Assistance Program (EAP): Confidential support for you and your family’s needs. 
• Comprehensive Benefits: Health and financial benefits that support your happiness and future. 
• A Culture That Cares: At Frontline Education, we want every team member to learn, grow, and thrive—personally, professionally, and purposefully. 

Inclusion, Belonging & Equal Opportunity 

Frontline Education is an equal opportunity/affirmative action employer. We aspire to have an inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our team. 

Our Privacy Policy: Your privacy is important to us. Click here to read our general Privacy Statement and click here to read our Applicant Privacy Statement. 

Interview Process & Data Privacy 

As part of our interview process, Frontline uses video conferencing tools that include photo capture and may include automated transcription features. A screenshot or photo will be taken at the start of the interview for internal identification and record-keeping purposes only, and transcription may be used to support notetaking and evaluation consistency. These materials are used solely by our recruiting and hiring teams, stored securely, and not shared outside the hiring process. Candidates may opt out of the transcription at any time by notifying their recruiter in advance. Frontline processes this information in accordance with applicable data privacy laws and only for legitimate business purposes related to recruitment and hiring. 

Our Privacy Policy: Your privacy is important to us. Click here to read our general Privacy Statement and click here to read our Applicant Privacy Statement.