Senior QA Engineer

About Otter.ai

Join us at Otter.ai in transforming the way remote teams work and communicate.  Our AI-powered collaborative note-taking app works across Zoom, Google Meet, and Microsoft Teams to help teams record, transcribe, search and share meeting notes.  In addition, we are making virtual meetings accessible to all employees - allowing team members with disabilities to participate in a world that is now dominated by virtual meetings.

Try us out today, download Otter.ai in the App Store and on Google Play or sign up at http://otter.ai

With over 10M users experiencing Otter.ai, we are making an impact at scale and we are growing fast.  Our team is made up of top talent from companies like Google, Facebook, Yahoo!, Microsoft, Pinterest, Spotify, and Plaid.  We are backed by leading investors that include David Cheriton (Google’s first investor), Tim Draper (Draper Associates), Spectrum Equity, Horizons Ventures, GGV Capital, and Duke University.

About the role

That’s where you come in: we’re looking for a Senior QA Engineer to join as a member of the Product team, reporting to our VP of Product.

As the Senior QA Engineer, you will

• Support testing of multiple features and drive the quality via extensive hands-on functional testing of user-facing features and systems.
• Responsible for setting the bar high, going beyond ensuring a great experience and helping ship robust and amazing products.
• Take an active role in shaping the quality of our software
• Work closely with product engineers to develop test plans and triage bugs

About you

Do you enjoy building products that consumers and team members love to use? We're looking for someone who is passionate about voice and who wants to push the boundaries on how people communicate, collaborate, and share ideas, leveraging our AI-powered collaborative note-taking app. Our core product is gaining rapid adoption, and we believe this role can help us improve the way people and teams communicate. The right person thrives in a fast-paced, collaborative, and agile start-up environment and will ensure high-quality product experiences.

We expect you to have

• Excellent knowledge of software development lifecycle, testing methodologies, and testing tools
• Proactive self-starter with a keen eye for details with focus on end-user experiences and ability to go above and beyond to ensure a high quality release
• Experience developing detailed test plans, assessing risks, filing detailed defect reports, and providing relevant data for test reporting
• Troubleshoot, triage and provide detailed debug information for expediting issue resolution
• Experience testing large technology stacks with many software components
• Ability to drive cross-functional communications, understanding dependencies while also ensuring a tight timeline can be maintained
• Experience with test automation using Selenium WebDriver, Jenkins, Cucumber, and Appium
• Eye for detail 

• Stock. Be a [literal] stakeholder in our company’s future.
• Food. Enjoy catered meals and boundless snacks.
• Fun. We host team lunches weekly and team events bi-quarterly.
• People. Work with talented, collaborative, and friendly people who love what they do.
• Health and Saving. Receive the benefits of comprehensive health, dental, vision and disability insurance.