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AI Jobs in Oakland, CA

Senior Quadient Inspire Engineer

Tranzeal Inc.
  • Oakland, CA
  • Instant Apply
6 days ago

Job Description

Title- Senior Quadient Inspire Engineer
Location- Alpharetta, GA; Rancho Cordova, CA; or Oakland/San Francisco,




Job Information
Job Taxonomy:Senior Software Engineer - 03460
Job Title:Senior Quadient Inspire Engineer
Job Description:Position Overview
Delta Dental of California is seeking a Senior Quadient Inspire Engineer with a strong IT and software engineering background to join our Customer Communications Management (CCM) team. This role focuses on customer communication generation, not just document creation.
The candidate has deep, hands-on experience using the Quadient Inspire platform to generate and orchestrate multi-channel customer communications, including documents, emails, reports, and other outbound customer-facing outputs. This role supports high-volume, enterprise communications and requires experience delivering compliant, accessible, and production-grade outputs across multiple formats.
This is a senior engineering role, not a template-only or design-focused position.
Skills/Experience:Key Responsibilities
  • Architect, design, develop, and maintain enterprise-scale customer communication solutions using the Quadient Inspire platform
    • Build and support multi-channel customer communications, including:
    • Printed and digital documents
    • Customer emails
    • Reports and other system-generated outputs
  • Generate and support outputs in multiple industry-standard formats, including: PDF and AFP
  • Ensure all customer communications meet ADA accessibility and compliance requirements
  • Implement data-driven, reusable communication components using Quadient Inspire modules:
    • Inspire Designer
    • Inspire Automation / Scalar
    • Inspire Interactive
    • Content Manager
    • Approve Workflow
  • Integrate Quadient Inspire with upstream and downstream systems using REST and SOAP APIs
  • Partner with business and IT stakeholders to define communication requirements, delivery channels, and compliance needs
  • Troubleshoot and resolve production issues related to data, formatting, rendering, accessibility, and performance
  • Ensure customer communications comply with security, audit, regulatory, and quality standards
  • Participate in SDLC activities including design reviews, testing, releases, and documentation
Required Skills:Required Qualifications (Must Have)
Recruiting agencies should not submit candidates who do not meet ALL of the following:
Quadient Inspire Certifications in the following modules:
o Inspire Designer
o Inspire Scalar
o Inspire Interactive
  • 5+ years of professional IT or software engineering experience
  • 3+ years of hands-on Quadient Inspire experience in a production enterprise environment
  • Proven experience building end-to-end document generation solutions, not just templates
  • Strong understanding of data-driven document composition
  • Solid programming experience in one or more of the following: Groovy Script, Java Script, Python.
  • Experience working within enterprise IT environments with formal SDLC, QA, and release processes
Required Education
  • Bachelors degree in Information Technology, Computer Science, Engineering, or a related technical field
  • Equivalent combination of education and relevant experience may be considered only if Quadient Inspire expertise is strong
Desired Skills:Preferred / Strongly Desired Qualifications
  • Experience supporting high-volume, customer-facing communications
  • Experience with Customer Communications Management (CCM) platforms in regulated industries (insurance, healthcare, financial services)
  • Experience with API-based integrations (REST and SOAP)
  • Experience ensuring accessibility and compliance of customer communications (ADA, WCAG)
  • Experience supporting multi-channel output strategies (print, email, digital delivery)
  • SQL skills with experience querying and validating data from relational databases
  • Experience participating in platform modernization or SaaS/cloud migration initiatives

Numbers & Facts

LocationOakland, CA

Skills

  • Adobe Acrobatunmatched
  • Americans with Disabilities Act (ADA)unmatched
  • Application Programming Interface (API)unmatched
  • Architectural Designunmatched
  • Automationunmatched
  • Channel Marketingunmatched
  • Channel Strategiesunmatched
  • Channel Supportunmatched
  • Cloud Computingunmatched
  • Communication Skillsunmatched
  • Communications Security (COMSEC)unmatched
  • Computer Scienceunmatched
  • Content Managementunmatched
  • Customer Relationsunmatched
  • Data Formatsunmatched
  • Data Qualityunmatched
  • Documentationunmatched
  • Engineeringunmatched
  • Financial Servicesunmatched
  • Groovy Programming Languageunmatched
  • Healthcareunmatched
  • Identify Issuesunmatched
  • Industry Standardsunmatched
  • Information Technology & Information Systemsunmatched
  • Information Technology Softwareunmatched
  • Insuranceunmatched
  • JavaScriptunmatched
  • Maintain Complianceunmatched
  • Problem Solving Skillsunmatched
  • Production Systemsunmatched
  • Python Programming/Scripting Languageunmatched
  • Quality Assurance Methodologyunmatched
  • Quality Metricsunmatched
  • REST (Representational State Transfer)unmatched
  • Recruiting/Staffing Agencyunmatched
  • Regulationsunmatched
  • Regulatory Complianceunmatched
  • Relational Databases (RDBMS)unmatched
  • Requirements Managementunmatched
  • SOAP (Simple Object Access Protocol)unmatched
  • SQL (Structured Query Language)unmatched
  • Security Auditingunmatched
  • Security Complianceunmatched
  • Software Development Lifecycle (SDLC)unmatched
  • Software Engineeringunmatched
  • Software as a Service (SaaS)unmatched
  • Test Designunmatched
  • Web Content Accessibility Guidelines (WCAG)unmatched

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