Job Description
Product & Process Quality
Lead investigations into product non-conformances, customer concerns, and manufacturing quality issues using structured root cause methodologies.
Drive CAPA activities from identification through implementation and effectiveness verification.
Analyse quality metrics, scrap rates, yield performance, and defects to identify trends and corrective actions.
Collaborate with engineering and operations teams to improve process capability and increase first-pass yield.
Customer & Compliance Support
Act as the primary quality representative for customer audits, corrective actions, and technical quality enquiries.
Participate in customer visits and support technical discussions related to quality performance.
Ensure compliance with industry standards, regulatory requirements, and customer specifications.
Quality Systems & Auditing
Oversee quality system processes including CAPA, non-conformance management, material review activities, and returns processes.
Support internal, customer, and third-party audits, including preparation and corrective action responses.
Maintain and enhance quality documentation, risk assessments, and process control strategies.
Validation & Risk Management
Lead validation activities for manufacturing processes and equipment, including IQ, OQ, and PQ protocols.
Develop and review PFMEAs, control plans, and risk assessments.
Implement effective process controls and monitoring systems to ensure product quality.
Continuous Improvement
Utilise statistical tools and data analysis techniques to support process improvement initiatives.
Develop quality performance reporting and dashboards.
Lead projects focused on scrap reduction, process stability, and operational excellence.
Supplier Quality & Technical Support
Support supplier quality improvement initiatives and issue resolution activities.
Improve measurement systems through MSA, GR&R studies, and calibration programmes.
Provide technical guidance on inspection methods, metrology, and quality standards.
Leadership
Mentor quality professionals and provide technical leadership across cross-functional teams.
Facilitate problem-solving efforts for complex quality challenges.
Drive accountability and quality-focused decision making throughout the organisation
The Successful Applicant
Bachelor's degree in Mechanical Engineering, Electrical Engineering, Chemical Engineering, or a related technical discipline.
5+ years of quality engineering experience within a manufacturing environment.
Experience supporting aerospace, medical device, or similarly regulated industries is highly desirable.
Strong knowledge of CAPA, MRB, NCMR, and quality management systems.
Proven experience with root cause analysis methodologies such as 8D, DMAIC, or equivalent.
Hands-on experience with SPC, DOE, capability analysis, Minitab, or similar statistical tools.
Knowledge of validation activities including IQ, OQ, and PQ.
Experience working within ISO 13485 and/or AS9100 environments.
ASQ Certified Quality Engineer (CQE) certification is preferred.
Excellent communication, analytical, and problem-solving skills.
Ability to influence stakeholders across multiple functions and operate independently
What's on Offer
Opportunity to take ownership of high-impact quality initiatives and influence business performance.
Exposure to customer-facing quality leadership and regulatory compliance activities.
Work in a technically challenging manufacturing environment with advanced products and processes.
Strong cross-functional collaboration with engineering, operations, and leadership teams.
Career progression potential within a company that prioritises quality, operational excellence, and continuous improvement.
Job Summary
Sector: Engineering & Manufacturing
Sub Sector: Quality, Technical
Industry: Industrial / Manufacturing
Where: Dartmouth
Contract Type: Permanent
Numbers & Facts
| Location | Dartmouth, Massachusetts |
| Job Type | Full-time |
| Industry | Staffing/Employment Agencies |
| Salary | $85,000–$130,000 Per Year |
| Company Size | 10,000 employees or more |
| Website | https://www.michaelpage.ca/ |
About Company
Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.
Our business was established in Canada in 2005 when we opened our Toronto office. Our role is to work with employers and job seekers to facilitate a successful match. This can range from advising a global company on a candidate sourcing strategy to helping a job seeker find their dream job.
In Canada, we focus on recruiting for the following areas:
Banking and financial services
Digital and e-commerce
Engineering and manufacturing
Finance and accounting
Human resources
Information technology
Marketing
Oil and gas
Procurement and supply chain
Property and construction
Sales
An Established Brand
The Group has established a leading presence in many of the key markets for professional recruitment around the world and has positioned itself in certain other markets, which offer the opportunity for future growth. Within its current largest markets, Michael Page has also built a regional presence, including in the UK, France and Australia. Consequently, the Michael Page brand is among the most widely recognized brands in the professional recruitment industry.
A Market Leader
The role of a recruitment consultancy is to act as an intermediary, identifying and sourcing suitably qualified candidates on behalf of its clients. Candidates are recruited either for permanent or contract positions (typically for a fixed term) or on a temporary basis. Within the overall recruitment industry, the market for professional recruitment services is a specialist sector which has developed more recently. Michael Page is widely recognized as leading the development of this market around the world.
Learn the benefits of working with Michael Page yourself. Submit your resume or contact a Michael Page recruitment consultant today.
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