Senior Receptionist/Patient Scheduler

Position Details

Position Information

Recruitment/Posting Title Senior Receptionist/Patient Scheduler Job Category Staff & Executive - Administrative & Support Department RSDM - Clinical Affairs Overview

New Jersey's academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University-New Brunswick and collaborating universitywide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.

Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers.

Our clinical and academic facilities are located throughout the state-at Rutgers University-New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark's University Hospital in Newark, and other affiliates.

Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.

Posting Summary

Rutgers, The State University of New Jersey is seeking a Senior Receptionist/Patient Scheduler within the Office for Clinical Affairs at the Rutgers School of Dental Medicine (RSDM).

The Senior Receptionist/Patient Scheduler serves as a receptionist for the screening area and receptionist in any reception area of the Rutgers School of Dental Medicine, Office for Clinical Affairs. The Senior Receptionist/Patient Scheduler makes patient appointments and maintains patient schedules and charts as they relate to clinical activities. Additionally, the Senior Receptionist/Patient Scheduler responsibilities in the chart room include but are not limited to disseminating and filing of patient charts.

Essential Duties and Responsibilities Include the Following:

• Keeps axiUm appointment book filled with patients as directed by Screening Doctor.
• Answers phone calls and schedules new patients for screening appointments.
• Confirms patients' appointments to ensure a minimum number of disappointments.
• Registers all new patients' biographic and insurance information into axiUm.
• Works in the Chart Room filing charts.
• Scans charts in and out of the Chart Room.
• Schedules X-ray appointments for screening patients.
• Performs other related duties as assigned.

FLSA Nonexempt Grade 155 Salary Details Minimum Salary 23.800 Mid Range Salary 24.300 Maximum Salary 25.030 Offer Information

The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits

Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs

Position Status Full Time Working Hours Standard Hours 35.00 Daily Work Shift Day Work Arrangement

This position requires a fully on-site work arrangement.

Union Description Teamsters 97 Payroll Designation PeopleSoft Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility PERS

Qualifications

Minimum Education and Experience

• At least one (1) year of clerical experience, preferably involving receptionist and scheduling duties in a dental office or clinical setting, is required.

Certifications/Licenses Required Knowledge, Skills, and Abilities

• Typing/excellent computer skills and excellent customer service skills are required.

Preferred Qualifications

• Bilingual skills preferred.

Equipment Utilized Physical Demands and Work Environment

• PHYSICAL DEMANDS: Standing, walking, talking, and computer data entry. Must be able to lift boxes up to 5 pounds.
• WORK ENVIRONMENT: Loud noise, busy intake area.

Special Conditions

Posting Details

Posting Number 26ST2096 Posting Open Date Special Instructions to Applicants Regional Campus Rutgers Biomedical and Health Sciences (RBHS) Home Location Campus Newark (RBHS) City Newark State NJ Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Do you have at least one (1) year of clerical experience?
• Yes
• No

Applicant Documents

Required Documents

• Resume/CV

Optional Documents

• Cover Letter/Letter of Application