Senior Release Manager

Pay Range: $59.00hr - $64.00hr

Job Overview:

The candidate will directly coordinate the readiness and execution of monthly releases for the Cash Portfolio. This role involves maintaining process governance, leveraging PM tools like Clarity/PPM, and applying strong communication skills across multi-functional teams.

Responsibilities:

• Align directly to coordinate the readiness and execution of monthly releases for the Cash Portfolio.
• Prepare, maintain, and govern the Monthly Release Calendar, ensuring dependencies are mapped, while proactively identifying and resolving release clashes and dependency conflicts.
• Respond to release scheduling queries, resolve conflicts, and facilitate release-related forums and calls.
• Support the preparation of release decks, ensuring correct versions are used and changes are tightly controlled once baselined.
• Create, maintain, and track the release runbook, facilitating reviews with relevant stakeholders.
• Orchestrate execution of the agreed runbook, including opening and managing release chats.
• Lead release communications covering pre-release readiness, Go/No-Go outcomes, post-release confirmation, and updates.
• Coordinate release deployment activities across Capability, Technology, SQM, and Business stakeholders.
• Log and track post-release issues, clearly recording ownership, and facilitate issue triage meetings to capture root causes and prioritize issues based on impact.
• Apply CRM processes consistently across releases, ensuring adherence to governance standards and audit expectations.
• Maintain and manage release documentation and folders, ensuring artifacts are organized, version-controlled, and audit-ready.

PMO Responsibilities:

• Manage program-level scheduling, including features by release.
• Handle annual planning, resource forecasting, and ongoing maintenance.
• Drive initiative-level governance, maintain a central RAID log, and support stakeholder communications.
• Provide project status reporting and governance updates.
• Support internal program audits.
• Coordinate the collation of initiative release readiness material.
• Oversee financial tracking and reporting.
• Execute financial planning and administration, including monthly/quarterly Clarity portfolio management and reporting, Clarity administrative support updates, resource forecasting support, task creation, and resource addition throughout the year to support implementation leads.