Budgeting, Business Development, Business Growth, Coaching, Collective Bargaining, Computer Skills, Customer Relations, Customer Satisfaction, Customer/Client Research, Electricity, Field Sales, High School Diploma, Industry/Trade Analysis, Inside Sales, Marketing, Mentoring, Microsoft Office, Multitasking, National Sales, Performance Metrics, Presentation/Verbal Skills, Pricing, Problem Solving Skills, Profit & Loss, Revenue Growth, Sales, Sales Administration, Up-Selling, Willing to Travel, Writing Skills
As a Senior Representative - Inside Sales, you will interact with existing customers to increase sales of the Company''s products and/or services. You will obtain, create, and and up-selling orders, creating customer satisfaction and adding value to the customer''s buying experience. You will own a book of larger, more complex accounts and is proficient in all aspects of the inside sales process will a focus on proactive selling techniques to add business or expand current book of accounts. You will also collaborate with outside sales to ensure goals are being met.
Responsibilities:
- Meets and exceeds performance measurements based on volume budgets, profitability, penetration, efficiency objectives.
- Markets products and offers value-added services.
- Develops strong business relationships in growing existing accounts, prospects for opportunities within account base.
- Owns, qualifies, and develops opportunities passed from marketing, outside sales, national accounts.
- Keeps abreast of new products and acquires and shares competitive knowledge.
- Reports industry trends, competitive pricing and customer feedback to management.
- May function as the lead for other ISRs with respect to processes, systems, customers, etc.
Qualifications:
- High school diploma or equivalent required; Bachelor's degree preferred
- Requires in-depth knowledge and experience in Sales and Sales Administration (4-5 years)
- Strong computer skills, including Microsoft Office
- Demonstrated high level of sustained competency as a professional contributor
- Ability to perform multiple tasks simultaneously
- Ability to work in team environment and mentor/coach team members
- Strong written and verbal communications skills
- Ability to prospect and market concepts to existing and potential new accounts
- Ability to take action in solving problems while exhibiting judgment and realistic understanding of issues
- Ability to solve difficult and sometimes moderately complex problems; takes a new perspective using existing solutions and identifies key barriers/core problems and applies problem-solving skills to resolve complex situations
- Works independently with minimal supervision
- Preferred sales experience in electrical or distribution environment
- Ability to travel 0% - 25%
This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.
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This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.
For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.
In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.