Senior Risk Analyst

About Your Future with QXO

Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Look no further! At QXO, you will be part of a team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.

Job Description

POSITION SUMMARY

The Senior Risk Analyst, Workers' Compensation serves as a key contributor to the organization's workers' compensation risk management program and provides direct support to the Risk Manager, Workers' Compensation. This role is responsible for claims oversight, program analytics, financial reporting, regulatory compliance, carrier and third-party administrator (TPA) coordination, and the development of initiatives that reduce claim frequency, severity, and total cost of risk (TCOR).

Essential Functions

Workers' Compensation Claims Management

• Support the Risk Manager, Workers' Compensation in the administration of the company's workers' compensation program.
• Monitor workers' compensation claims from inception through closure, ensuring timely and appropriate claim handling.
• Review claim reserves, settlement strategies, and litigation plans with carriers and third-party administrators.
• Escalate high-exposure, complex, catastrophic, and litigated claims to management.
• Participate in claim review meetings with TPAs, carriers, defense counsel, nurse case managers, and internal stakeholders.
• Evaluate claim trends and identify opportunities to reduce claim costs and improve outcomes.
• Assist field operations with claim escalation, return-to-work challenges, and claim-related inquiries.

Claims Analytics and Reporting

• Develop and maintain workers' compensation dashboards and performance metrics.
• Analyze loss runs, claim data, reserve development, and trends to identify key exposures and emerging risks.
• Prepare monthly, quarterly, and annual reports for leadership regarding:
• Claim frequency
• Claim severity
• Open claim inventory
• Litigation activity
• Medical costs
• Indemnity costs
• Return-to-work performance
• Monitor key performance indicators for TPAs, carriers, and service providers.
• Conduct ad hoc analyses to support operational and strategic decision-making.

Financial Reserving and Forecasting

• Review claim reserves for accuracy and appropriateness.

• Assist in forecasting workers' compensation liabilities and budgeting activities.

• Support actuarial data requests and annual insurance renewal submissions.

• Reconcile claim payments and loss information with carrier and TPA reports.

• Assist with collateral, deductible, and self-insured retention reporting as required.

• Return-to-Work and Cost Containment

• Partner with Human Resources, Safety, and Operations teams to facilitate the Transitional Return to Work Program.

• Track return-to-work metrics.

• Support implementation of loss prevention and injury reduction initiatives.

• Analyze claim outcomes and recommend process improvements that drive cost savings.

• Vendor and Stakeholder Management

• Serve as a primary contact for TPAs, carriers, nurse case managers, medical management vendors, and defense counsel.

• Coordinate and document claim stewardship meetings.

• Monitor vendor performance against established service standards and performance expectations.

• Assist with requests for proposals (RFPs) involving claims administrators

• Regulatory Compliance

• Monitor workers' compensation regulatory requirements and reporting obligations across applicable jurisdictions.

• Maintain required claim and insurance documentation.

• Support audits conducted by regulators, carriers, brokers, and internal audit teams.

• Assist in ensuring compliance with workers' compensation laws and company policies.

Risk Management Support

• Participate in insurance renewal processes by preparing workers' compensation underwriting data and exposure information.
• Support acquisition due diligence efforts involving workers' compensation liabilities and historical loss experience.
• Collaborate with safety and operational leadership to identify and mitigate workplace injury risks.
• Provide recommendations to improve claim outcomes and reduce total cost of risk.

Qualifications

Education

Bachelor's Degree - Course of Study: Risk Management, Finance, Business, Insurance, or related field.

Preferred Special Certification or Licensing (any of the following):

• Associate in Risk Management (ARM)
• Certified Risk Manager (CRM)
• Associate in Claims (AIC)
• Construction Risk and Insurance Specialist (CRIS)
• Adjuster License

Knowledge, Skills, and Abilities

• Strong knowledge of workers' compensation claims administration and best practices.
• Understanding of claim reserving principles and loss forecasting methodologies.
• Knowledge of workers' compensation regulations and compliance requirements.
• Ability to interpret claim analytics and develop actionable recommendations.
• Strong negotiation and relationship management skills.
• Excellent written and verbal communication skills.
• Advanced Microsoft Excel skills, including pivot tables, dashboards, Power Query, and data analysis.
• Experience with RMIS platforms
• Ability to manage multiple priorities in a fast-paced environment.

Experience

• 5-8 years of workers' compensation claims, risk management, or insurance experience.
• Experience managing or overseeing multi-state workers' compensation programs.
• Experience working with insurance carriers, third-party administrators, and brokers.
• Strong background in workers' compensation analytics and reporting.

Compensation Range:

$75,300.00 - $113,100.00

To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

QXO is North America's largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.