Position Overview
MetroSys is seeking an experienced Senior SCCM Patch Management Consultant to support a regional credit union in assessing, improving, and modernizing its enterprise patch-management environment.
The consultant will serve as a subject matter expert for Microsoft SCCM / Microsoft Configuration Manager, reviewing the client's current SCCM architecture, patching processes, deployment methodology, reporting, automation, and overall patch compliance.
This role will begin with a comprehensive assessment of the existing environment and progress into recommendations and hands-on improvements. The consultant will identify SCCM configuration gaps, improve patching processes, increase automation, and help establish a more reliable and repeatable enterprise patch-management program.
The environment is primarily Microsoft-based with some Linux infrastructure and supports banking, security, and regulated workloads. The consultant should understand the operational and compliance requirements associated with patching systems within a financial-services environment.
The initial engagement is expected to last approximately three months, with the possibility of extension and/or permanent employment based on project needs.
Key Responsibilities
- Perform a comprehensive assessment of the existing SCCM / Microsoft Configuration Manager environment and enterprise patch-management process.
- Review SCCM architecture, site configuration, distribution points, Software Update Points, WSUS integration, client health, boundaries, collections, and overall platform health.
- Evaluate existing SCCM Software Update Groups, Automatic Deployment Rules (ADRs), device collections, maintenance windows, deployment schedules, and reboot policies.
- Review current Windows Server and endpoint patching processes to identify coverage gaps, failed deployments, configuration issues, and opportunities for improvement.
- Assess SCCM patch-compliance reporting and develop recommendations for improving visibility into compliant, non-compliant, failed, offline, and pending-reboot systems.
- Design or improve SCCM patching rings and deployment collections for test, pilot, production, critical infrastructure, and exception groups.
- Develop and implement SCCM automation to reduce manual patch-management activities and improve consistency.
- Utilize PowerShell and other automation technologies to improve SCCM administration, reporting, remediation, and patching workflows.
- Review existing patch testing, approval, deployment, rollback, maintenance-window, and emergency patching procedures.
- Identify opportunities to automate patch identification, deployment, validation, remediation, and compliance reporting.
- Evaluate where AI-assisted technologies could provide practical value within patch management, reporting, troubleshooting, vulnerability prioritization, or operational workflows.
- Work with security and vulnerability-management teams to align SCCM patch deployments with identified vulnerabilities and organizational risk.
- Support patching requirements across a primarily Microsoft environment, while helping establish appropriate processes for Linux and other infrastructure not directly managed through SCCM.
- Review patch-management practices against applicable banking, security, PCI, and internal compliance requirements.
- Troubleshoot SCCM client, deployment, distribution, update, and reporting issues.
- Create or improve patch-management dashboards, reports, KPIs, and audit documentation.
- Develop a prioritized SCCM and patch-management improvement roadmap.
- Implement approved SCCM configuration, automation, reporting, and process improvements during the engagement.
- Document configurations, procedures, recommendations, and operational standards and provide knowledge transfer to internal teams.
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